Hilton Manchester Deansgate Guest Reviews
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Write a review
Mary R, Dublin 12, visiting Bridgewater Hall Manchester Mon, 5 February 2024
So convenient for Bridgewater Hall and minutes from tram station.
Liked: Great views from - upsold - 18th floor.
Disliked: Room wasn't cleaned properly on our last night. Bed not made; surfaces not cleaned; carpet not vacuumed.
Liam Fri, 26 July 2024
Exceptional
Fiona Thu, 25 July 2024
Lovely city stay in Manchester
Liked: Lovely views of the city of Manchester, the bed was so comfortable and the pillows were great. Tea and coffee provided in the room
Dawn Thu, 25 July 2024
Comfortable and welcoming
Liked: Location was good. Nice and welcoming, staff some of the best I have had in an hotel. Very helpful . Room was nice and clean too
Disliked: Nothing
Usman Thu, 25 July 2024
Would recommend other hotels for...
Liked: Location
Disliked: Really uncomfortable bed. Staff rude and unhelpful
Merav Tue, 23 July 2024
Very good
Iain Tue, 23 July 2024
Superb
Liked: Great.location , friendly staff
Disliked: Nothing to report , all good
Pauline Mon, 22 July 2024
Very good
Stephanie Mon, 22 July 2024
Exceptional
Jwilsonadbok Mon, 22 July 2024
Hotel average, refund process utterly...
Liked: Hotel is close to a car park.
Disliked: Iron constantly leaked all over my clothes. Toilet wouldn't flush - notified staff who committed to fixing, nothing resolved during the entire stay. Hotel did give a refund but due to reasons I cannot fathom, I'm told that it will take 90 days for Booking.com to release the funds. Enjoy the interest from my money Booking.com, along with however many other customers you hold to this perverse arrangement.
Dave Mon, 22 July 2024
Great location but won’t stay...
Liked: I have loved this Hotel for many years. An iconic building on the Manchester landscape , location excellent. Breakfast very good
Disliked: It is now very dated and needs lots of work doing. Rooms very tired. We had to be moved because bath broken in ours. I got locked in the downstairs toilet a cubicle wouldn’t unlock and staff had to come let me out. Cloud 24 dirty and tired. Such a shame Hilton has let it go so much