Hilton Madrid Airport

Five stars

Exceptional

Passable

Exceptional

Liked: Everything.Beautiful from start to finish. Breakfast was great. Transportation to airport. I arrived very late 11pm, staff was attentive.
Disliked: Nothing. I can't think of anything I didn't like. I travel a lot since I retired, and I have stayed in many places.

A beautiful hotel.

Liked: Exceptionally clean and modern.
Disliked: The cab ride was 30 euros and twenty minutes. The shuttle the following day was five minutes.

Exceptional

Liked: Design ,location and friendly personal.

Exceptional

Exceptional

Liked: Spacious King Room and genuine King Size bed offered great breakfast and good gym. Airport shuttle was great
Disliked: No complaints

Excellent in almost all respects

Liked: Very comfortable all round, including shuttle. Fabulous sheets and bed. Spacious room. Excellent breakfast.
Disliked: Didn't respond to communication requests on booking.com including late shuttle request, so arriving at midnight we had no idea whether we'd get picked up. However luckily we were picked up anyway, but we don't know if that was just because someone else on the bus was an Honors member. Frosty reception when checking in however we got an unusually unwelcoming member of staff, the others were great.