Very good

Overall, not worth it for...

Liked: Although the room is considered too expensive for its size and hotel facility, it was clean. The room also lacks amenities, with not working water heater and blocked water drainage. Breakfast was good; worth for money. Shuttle is reasonably good
Disliked: N/A

Disappointing for a Hilton

Liked: The room design is nice. Beds are comfortable.
Disliked: TV barely worked (it didn't on our first stay either). Staff on the check-in were surly. Noone to help with baggage (in fact, one walked away from us and went outside when he saw we might need help).

Very good

Disliked: There was a slight issue of the airport transfer. What was explicitly written on their signage vs what was advertised online as part of their actual policies state are contradictory. Sign at the hotel says airport transfer every 30 mins but online policy says it has to be upon request first. And apparently, what is online is what they’re following.Neither the upon check in nor checkout were we told about this airport transfer policy online that they’re following.Worst of all a single reception lady didn’t even apologise to us when she was saying this new information to us. We didn’t feel any sympathy from her. Good thing everything was awesome and everyone else was accommodating. Hoping that lone lady is just the exception amongst the excellent staff that we’ve encountered.

Superb

Hummmm

Liked: Location
Disliked: Very noisy service at reception good, but we were given a welcome to ticket for a drink and tapa) we waited 1 hr for service after telling them we were there , and NOT one come to pickup an order ! So we when to our room , we used the restaurants out of the Hotel.

Very good

Exceptional

Liked: The buffet was amazing!

Exceptional

Liked: This hotel is about a 15 taxi to the airport. The location is industrial, but perfect for a layover flight. Excellent service, comfort and food.
Disliked: Don't use the shuttle to the airport if you are in a hurry. They run every 30 minutes and have only one drop off. Taxi a taxi. The drivers in Spain do not speak English. Use your language apps or learn some words.