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Hilton Madison Monona Terrace eeef
Hilton Madison Monona Terrace, 9 East Wilson Street, Madison, WI | Area: Downtown Madison - State Capitol - UWM
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (200 Ratings)
0.6 miles from Madison centre
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Hotel Description
Offering views of Lake Monona and the capitol the non-smoking Hilton Madison Monona Terrace is connected to the Monona Terrace Convention Center and provides free airport shuttle service. The high-rise non-smoking Hilton Madison has 240 rooms each with a coffeemaker Wi-Fi and a work desk. Around-the-clock room service is available and you can enjoy lunch and dinner at the on-site restaurant or sip a cocktail at the lounge. Refresh and relax in the heated indoor pool and hot tub or work up a sweat on the cardio equipment in the fitness center. Free shuttle service makes airport transfers and breeze and parking is available for a fee. The Hilton Madison Monona is in the heart of Madison and is connected by a skywalk to the convention center. The hotel is also right on Route 151 and three miles from Routes 12 and 18. Walk two blocks to the Madison State Street shopping dining and entertainment area or drive 10 minutes to the Vilas Park Zoo. It's three miles to the University of Wisconsin-Madison and less than 84 miles to Chicago Rockford International Airport.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
Other Amenities
` Business Center
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Air Conditioning
` Concierge Service
` Express Check-In/Check-Out
` Executive floor
` Hair dryer
` Jacuzzi
` Internet services
` ATM/cash machine on site
` Fax/photocopying
` On-site parking
` fitness center
` alarm clock
` Cable/Satellite TV
` Complimentary coffee in lobby
` Complimentary in-room coffee or tea
` Conference facilities
` Desk with electrical outlet
` Exhibition/convention floor
` Full american breakfast
` Heated guest rooms
` Indoor pool
` Interior corridors
` Iron
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Pool
` Public address system
` Remote control television
` Safe
` Security
` Souvenir/Gift Shop
` Telephone jack adaptor available
` Turndown service
` TV
` Voice mail
` Whirlpool
` Transportation services
` Iron Board

Hilton Madison Monona Terrace Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Joyce J, Wausau, WI Tue, 10 April 2012

I would definitely stay there again.

Liked: Very clean and quiet. Great shower.
Disliked: Too short of a stay.

4.8

Exceptional - 4.8 out of 5

Darin Thu, 16 May 2019

Exceptional

2.9

Okay - 2.9 out of 5

Jared Fri, 26 April 2019

Nice hotel in a great...

Liked: Two blocks from the capital, located next to the south lake, walking distance to many area restaurants museums, and other entertainment options. Although we didn't use it, the hotel offers a free "shuttle" around town. Onsite parking (although it costs about $18 per day).
Disliked: Hotel was undergoing a major renovation during our stay. lobby and other hotel amenities were closed. HVAC and hot water issues were plentiful.

2.9

Okay - 2.9 out of 5

Ryan Fri, 19 April 2019

Way overpriced

Disliked: Pool out of service, police came to the room to drop off robes

2.3

Disappointing - 2.3 out of 5

Samuel Mon, 15 April 2019

My experience was subpar, didn?t...

Liked: The room was clean. The valet service and bartenders are the best personalities at this location.
Disliked: The front desk staff presented an impersonal attitude. I was never offered any information about the hotel amenities. Upon my checkin I was not asked about my status as a Hilton rewards member or offered to enroll if I wasn?t. The basic courtesy of good Morning or good evening weren?t offered. I understand that the lobby was undergoing renovations; however, the atmosphere was not warm or inviting. I expected much more from the staff, but they didn?t take the minute it would have taken to explain. I was in town for a conference at this location, and the employees at the front desk offered no information about the hotel?s restaurant or entertainment in the area. When I checked out the person at the desk didn?t ask if I enjoyed my stay or mention reward points. Typically I don?t do these surveys but based on my previous experience with Hilton properties, this subpar experience had to be mentioned. I didn?t feel welcomed and on my next trip, there is no reason to book this property.

2.7

Fair - 2.7 out of 5

James Thu, 4 April 2019

construction site makes this hotel...

Disliked: They are in the midst of a major refurbishment program, so there is construction everywhere (half of the lobby; part of the restaurant; many of the floors). Friendly, but avoid until refurb is complete.

3.6

Good - 3.5 out of 5

Harriet Sun, 31 March 2019

Good

Liked: Good location. Staff nice.
Disliked: Needs more and better ventilation. It was super hot and stuffy and smelly. They are doing construction and it smelled a bit toxic. The room was HOT and we were there in winter. We had to sleep with air conditioning on.... and we are not typically hot people. Location great. Beds iffy. They didn?t have mattress covers on the beds which is gross:

4.8

Exceptional - 4.8 out of 5

Steve Mon, 25 March 2019

A great place to stay...

Liked: I had a problem with a dead car battery an 2 of the employees came to my rescue right away. They were very helpful in jumping my car. Made an otherwise situation seem simple to them.
Disliked: The lobby was under construction but no big deal.

4.6

Wonderful - 4.6 out of 5

James Thu, 21 March 2019

Superb

3.2

Pleasant - 3.1 out of 5

Luis Sat, 16 March 2019

Pleasant

Liked: Its location and a courteos older woman bartender
Disliked: The unhappy, mediocre staff

4

Very Good - 4 out of 5

Lee Fri, 8 March 2019

Liked: Location
Disliked: Whirlpool was not warm

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Hilton Madison Monona Terrace 9 East Wilson Street, Madison, WI