Hilton Los Angeles/Universal City Guest Reviews
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0.5 miles from Universal City centre |
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Barbara, Murrieta, visiting CBS Studio Center Tue, 30 April 2013
Beds are always a favorite.
Liked: Clean; friendly staff; great location; great food.
Mary S, San Jose Thu, 15 November 2012
I spent an awesome weekend at the Hilton and enjoyed every minute. Great rooms, comfy beds, and friendly staff. The shuttle was convenient for going into the park and City Walk. Bottom line - I would book again.
Liked: Wonderful, comfortable rooms with great views. Excellent seafood buffet.
Mike, Mission Viejo Tue, 19 April 2011
I felt that it is very over rated and not worth the money. Lacks general accomodations, a simple meal is not available unless you order room service. Food at the pool is limited to certain times as well.
Liked: Glamorous but not worth the money.
Disliked: Ice machines didn't work, only meals you can get are buffet or room service. No cocktails until 11:00am, half the elevators didn't work.
Jeremy Wed, 13 March 2024
Perfect for daily access to...
Liked: Room was clean, great view of the valley from 18th floor. Bathroom was large and clean. Only complaint would be the shower handle was broken and hard to turn water off. I also recommend bringing poopori and there is no fart fan. Staff were excedingly friendly and helpful.
Disliked: Nothing.
Alfred Tue, 12 March 2024
A wonderful and enjoyable property....
Liked: Location, the comfort of the room, the view from the 23rd floor and the staff was very friendly and helpful
Disliked: Unfortunately my reservations for my last day got messed up. It was an error of some kind as I requested to check out on Sunday morning. The front desk said that was fine and I went down to update my keys. Saturday afternoon I was in the recording studio and kept receiving phone calls which I wasn’t able to take because of working. Finally I listened to the VM and they were asking me why my belongings were still in my room. Obviously there was a mix up. I called them and somehow my request for Saturday night was NOT confirmed and they had no rooms available.
Vasquez Mon, 11 March 2024
Exceptional
Daniel Mon, 11 March 2024
Superb
Liked: Very comfortable beds! Location across from Universal Studios was perfect for us. Delicious buffet breakfast. For cheaper food options the Universal City Walk nearby was good as well.
Steven Mon, 11 March 2024
Exceptional
Mary Sun, 10 March 2024
Exceptional
Aliciaml25 Sun, 10 March 2024
Wonderful! Elegant and cozy! I...
Liked: How friendly and professional the staff were. They had a lot of patience to help answer any questions I had.
Disliked: I do not have a single complaint.
Lianqing Sun, 10 March 2024
Choose Hilton if you are...
Liked: A luxury 4-star hotel sitting next to Universal Studios Hollywood. It’s a 10-minute walk and there is free shuttle service between the hotel and Studios every 15 minutes. There is a huge underground parking taking up two floors, which is perfect for travellers driving to LA. The staff is friendly and helpful. The room is spacious and clean, the bed and sofa is comfortable. Both the breakfast ($34 per person for buffet) and the dinner are delicious. There are also grocery stores inside which are convenient for guests to buy closes, snacks, and water. Fitness center is also a plus.
Disliked: Nothing
Erin Sat, 9 March 2024
Exceptional
Tian Sat, 9 March 2024
Very good