Hilton Los Angeles/Universal City Guest Reviews
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Barbara, Murrieta, visiting CBS Studio Center
Beds are always a favorite.
Liked: Clean; friendly staff; great location; great food.
Mary S, San Jose
I spent an awesome weekend at the Hilton and enjoyed every minute. Great rooms, comfy beds, and friendly staff. The shuttle was convenient for going into the park and City Walk. Bottom line - I would book again.
Liked: Wonderful, comfortable rooms with great views. Excellent seafood buffet.
Mike, Mission Viejo
I felt that it is very over rated and not worth the money. Lacks general accomodations, a simple meal is not available unless you order room service. Food at the pool is limited to certain times as well.
Liked: Glamorous but not worth the money.
Disliked: Ice machines didn't work, only meals you can get are buffet or room service. No cocktails until 11:00am, half the elevators didn't work.
Kay Wed, 9 July 2025
Great stay. Perfect hotel.
Liked: Room was perfect for family of four and walking distance to Universal (shuttle bus if you don’t want to walk). Our room had a view of Universal studios.
Anonymous Mon, 7 July 2025
Good
Liked: The shuttle to and from Universal Studio
Disliked: The pool was dirty especially the hot tub . The water also shut down The time we were there from 10pm to 2am but we were told when check in
Lorena Mon, 7 July 2025
Exceptional
Anonymous Sun, 6 July 2025
Exceptional
Jackie Sun, 6 July 2025
Had a great time got...
Liked: The property is gorgeous well kept up. Shuttle service to the park
Disliked: My only complaints is cost. I was willing to pay extra to stay at the Hilton for location and comfort. To charge guest $50 a night for self parking and $70 for valet is ridicules after spending $ 800.00 for 2 nights . The food there is 40 bucks for a cheap hamburger again outrageous. The refrigerator was broke but they only took almost a day to replace and another person to do the job, which means the original guy forgot!
Edbert Fri, 4 July 2025
Exceptional
Jay Fri, 4 July 2025
Rosa and Marrissa were great!!
Liked: Everyone And everything
Disliked: Nothing
Terence Thu, 3 July 2025
Exceptional
Tharanga Wed, 2 July 2025
Very good
Anonymous Wed, 2 July 2025
Exceptional