Hilton London Kensington Guest Reviews
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Write a review
Andy Mon, 25 August 2025
Just average.
Liked: Good location
Disliked: Room small and no view from window just flat roof, asked to change rooms but apparently no other rooms available.
Marie Mon, 25 August 2025
Carnival weekend
Liked: Location
Disliked: Reception - untidy, rubbish hanging around.
Anne Mon, 25 August 2025
Superb
Hattie Sat, 23 August 2025
Great breakfast, shocking room.
Liked: The facilities and breakfast were great
Disliked: The room was tiny, bed was small, my partner had to duck to shower! Not worth the money!
Linda Sat, 23 August 2025
Not value for money and...
Liked: They had a great breakfast and the staff were helpful.
Disliked: The property is run down, fittings are broken, carpet was rotting and the bathroom door wouldn’t slide. Staff in the restaurant were slow and meals were very slow.
Naji Fri, 22 August 2025
Good
Maria Thu, 21 August 2025
Very good
Liked: The location was perfect for me, it was a couple of minutes walk from the train station and a shopping center. I booked for a breakfast and it was lovely - the had a varied of food and the staff was so welcoming.The room itself was nice and clean and very spacious.
Disliked: I liked everything.
Maria Wed, 20 August 2025
Superb
Lorna Tue, 19 August 2025
Perfect for a short stay
Liked: Just a little tired could do with an update
Fa Mon, 18 August 2025
Awful
Liked: Nothing.
Disliked: Hotel being refurbished without our knowledge, facilities thus very poor, condition of hotel was poor, service poor in temporary restaurant, food choices were limited as were the drinks, all in all very very poor.I have received an invoice, which at present I cant agree. I have stayed in many Hilton hotels but this was by far the worse.staff not trained properly, the staff clothing was poor.