Hilton London Kensington Hotel Guest Reviews
Write a review
Write a review
Graham Mon, 5 June 2023
Good
Ghuzal Mon, 5 June 2023
Exceptional
Adam Sun, 4 June 2023
Good location. Overpriced and shabby.
Liked: The staff are very friendly and it’s a great location for Westfield.
Disliked: The hotel is very dated, furniture is in a poor and worn condition. We paid £500 for 2 nights - there are better alternatives out there to stay at.
Luca Sun, 4 June 2023
Passable
Disliked: Phoned our room at 6am waking us up when they got the wrong room, shower didn’t work
Dawn Sun, 4 June 2023
Exceptional
Tammy Sat, 3 June 2023
They not qualify for 4...
Liked: Breakfast was good.
Disliked: Pillows are dirty, need to ask them to replace clean one, the shower gel dispenser in bath tub is empty, the other dispenser for sink located too far away from sink, when wash face not able to reach it. Friend's room was very small, the sink size like toy.The bed mattress spring is very old, so make lots of noise when lie down or turn over. Only thing like was food served in the bar/restaurant.
Pek Sat, 3 June 2023
Good
Egbegi Fri, 2 June 2023
I was not impressed with...
Liked: The location
Disliked: The manager was very rude to me and my friends. The hotel lost my friends jacket and we expected the manager to be top of things in finding his jacket rather he was giving excuses. it’s a shame that hotel like that can treat his clients that way.
Mark Fri, 2 June 2023
Exceptional
Eyal Thu, 1 June 2023
not unpleasant but very dated...
Liked: check in and check out were quick, left luggage very comfortable.
Disliked: hotel seemed old and lightly kept, that goes for every part we encountered. Special mention for the room which was just tired.