Hilton London Bankside Guest Reviews
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Write a review
Rock Tue, 1 July 2025
Very good
Evelyn Mon, 30 June 2025
Very comfortable and pleasant stay...
Liked: Beautiful lobby and decor
Disliked: Nothing
Alexandra Sun, 29 June 2025
Disappointing
Liked: It was clean, the receptionists were lovely, housekeeper amazing, location amazing, comfortable bed, shower and bathroom clean
Disliked: I went out on the terrace for a smoke where I was approached by a man telling me I was not allowed with outside drinks. I then asked him if he had the same drink in the hotel and he said no, therefore he did not allow me to smoke on the hotel terrace, despite me paying for the hotel for a night’s stay. It feels very disappointing to not benefit from a table and a seat to be able to have a drink at the hotel you are staying it. The next morning I would be waiting outside for my brother next to the hotel, and a member of staff would come up to and tell me that smoking would be done on the terrace, me not smoking but simply holding my vape in my hand.
Kotsis Sun, 29 June 2025
Very friendly Staff
Liked: The most friendly staff ever. Very good area to visit London. Value for money
Kim Sun, 29 June 2025
Exceptional
Liked: All of it .. from the glass of prosecco on arrival, to the quality of the breakfast. The pool and jacuzzi were fabulous too.
Disliked: Loved all of it.
Raimee Sat, 28 June 2025
Exceptional
Anonymous Thu, 26 June 2025
Wonderful!
Liked: The room set up was great - nice to have the family adjoining rooms, and the staff was amazing. The concierge team went above and beyond multiple times to make sure we had an amazing vacation.
Disliked: The bathroom was difficult to navigate. It was an accessible room (a bathtub would have been more helpful); and water got everywhere.
Michael Sun, 22 June 2025
Very good
Suzannah Sun, 22 June 2025
Lovely staff, spacious clean room...
Liked: Rooms we’re clean and spacious
Disliked: Frosted glass on windows
Jessica Thu, 19 June 2025
Superb