The hotel itself was nice, but their employees need to learn how to speak to the guests, especially when you're paying almost $300 for one night to lay your head!

Liked: Clean rooms and very close to Rupp Arena for concerts.
Disliked: The guy at the counter that checked us in told us that if we were too loud, we would be "Bounced Out" of the hotel!

Exceptional

Superb

Liked: The room was very clean. The breakfast was good, and the area around it was kept clean. The beverage refrigerator was well stocked, plenty of water. The staff was helpful. The room was dark and the bed was great!
Disliked: The parking spaces in the garage were tight.

Exceptional

Will not go back

Liked: Manager took over a early check in after I was told no to accomodate visit.
Disliked: Room was out dated andb asked for park side

Overall good stay

Liked: Great location with restaurants within walking distance
Disliked: Room was a little dated. $200 a night room should come with free parking. This room did not. Blue Martini was way understaffed after concert at Rupp Arena.

Superb

Ok

Disliked: I asked concierge to send wine to our room...he told me to go to the restaurant. Only 2 towels Trouble with cable

Fabulous

Good

Liked: Location
Disliked: Plumbing was poor. A/C was average