Hilton Lexington Downtown Guest Reviews
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Raum B, Cincinnati, visiting Rupp Arena
The hotel itself was nice, but their employees need to learn how to speak to the guests, especially when you're paying almost $300 for one night to lay your head!
Liked: Clean rooms and very close to Rupp Arena for concerts.
Disliked: The guy at the counter that checked us in told us that if we were too loud, we would be "Bounced Out" of the hotel!
Shannan Fri, 6 June 2025
Extremely expensive stay only because...
Liked: Location
Disliked: Toilet didn’t flush correctly, tub didn’t drain so every shower standing in water (so gross) sink was broken and cold was hard to turn on. Restaurant opened late and closed way to early.
Aimee Fri, 6 June 2025
Great walking distance to red...
Liked: I like that the hotel was walking distance from The Red Mile for a concert.
Disliked: The hotel took out a 847.00$ hold and a $50 hold off my debt card for 4 days! My hotel cost 714$ after they added a ton of extra changes when I thought my stay would be $589 which was my total on the website. The bathrooms was so small that 1 person could get in at a time. The service people rushed us in and out wasn’t friendly for the cost of this hotel I should have got more bang for my buck.
Estes Thu, 5 June 2025
Not impressed
Liked: Didn't have any
Disliked: No hot water in bathroom sink
Kelsie Wed, 4 June 2025
Passable
Jessica Tue, 3 June 2025
We probably won’t have another...
Liked: Very convenient location!
Disliked: Our room smelled like mildew. The toilet handle had to be held down awhile to flush all the way. The lever to turn the shower on was hard to pull & the water pressure was really bad. The refrigerator door wouldn’t stay shut so the fridge wouldn’t stay cold. The air is the room was not cold so the room stayed too warm. I expected more from a Hilton facility.
Eileen Mon, 2 June 2025
Okay
Liked: Close
Disliked: Felt like we were just put in a random room. No one checked on us
Anonymous Mon, 2 June 2025
Poor
Liked: Location , some of the staff,
Disliked: The carpet in room 807 was dirty, the shower would not work, and the air conditioning in the room was not working properly...
D Mon, 2 June 2025
Disappointing
Liked: Coffee shop, location
Disliked: Room temps were not regulated, very hot and sticky in our room. Bad smoky mildew smell from vent. Pool and hot tub not very clean. The cost for the hotel was not aligned with the quality.
Kathleen Mon, 2 June 2025
Exceptional
Anne Mon, 2 June 2025
Pleasant
Liked: The property is well located and overall clean but the room had a very strong smell of mildew which is probably due to lack of ventilation in the bathroom. There is no way to ventilate the room, no opening to the outside so it was very stuffy and felt gross.