The hotel itself was nice, but their employees need to learn how to speak to the guests, especially when you're paying almost $300 for one night to lay your head!

Liked: Clean rooms and very close to Rupp Arena for concerts.
Disliked: The guy at the counter that checked us in told us that if we were too loud, we would be "Bounced Out" of the hotel!

Disliked: no mini bar in room

Liked: The room was very clean. The beds were comfortable.
Disliked: The air conditioner didn't cool the room as we would have liked. There was also a smell in the room like a heavy air freshener. It's was a decent hotel. The price was high for the condition of the room.

Liked: The location and view.
Disliked: Lack of class for a hotel that costs ---- per night. The rooms were very small and basic with no refrigerator or amenities worth paying the amount that is required to stay here.

Liked: Great location in downtown. Superb and friendly staff.
Disliked: No curbside unloading accomidations and no one to great you to assist with your bags. Parking garage is lacking.

Probably won't stay there again!

Liked: Bed was comfortable. You can walk pretty much anywhere.
Disliked: Way to expensive. Internet wouldn't work. Room was small for 225 dollars. First room was mildewy so we had to change rooms. When I booked the room it said it was facing the fountain side but the room was facing the other side!

Great location.

Liked: The location.
Disliked: A little high priced for what you get.

Location is great but hotel...

Liked: Location
Disliked: Not as nice as expected. Musty smell from a/c even after changing rooms. They over book and tried to down grade us while the gave a free upgrade to people next to us. Bathroom ceiling had water damage. Breakfast was horrible and overpriced. Pool and hot tube need to be updated and in better condition. We are military and travel often. We have had better hotels on roadtrip quick stops.

Fabulous

Liked: Location
Disliked: The air didn?t work well in our room.

Exceptional