The hotel itself was nice, but their employees need to learn how to speak to the guests, especially when you're paying almost $300 for one night to lay your head!

Liked: Clean rooms and very close to Rupp Arena for concerts.
Disliked: The guy at the counter that checked us in told us that if we were too loud, we would be "Bounced Out" of the hotel!

Good

Disliked: Didn?t realize the breakfast was not included for almost 200 dollars for one night. Also why do you have to pay to park your own car if you stay at the hotel?

Exceptional

Exceptional

Exceptional

Liked: Great location Rich breakfast buffet Spacious rooms

Good

Liked: Perfect location Plenty of activities in walking distance Room was excellent
Disliked: Tv outdated Breakfast was lacking but was decent.

Very good

Adequate but overpriced.

Liked: The hot tub/jacuzzi was nice, the hotel was in walking distance to all the nightlife downtown which is extremely convenient, and the staff was super friendly and knowledgeable.
Disliked: I did not realize that the room rates are in no way a reflection of the quality of the rooms theirselves, and this was a disappointment. Maybe I should have done better research? For $183 a night, I was surprised that the air conditioning was inadequate, and that there wasn't even a small refrigerator or microwave in the room. The shower had a high pitched "squeal" when you turned it on, and even though the water stayed warm, even the warmest setting on the knob was only just warm enough. Also regarding the bathroom, the wall outlet was not able to hold any plug, and my friend who stayed here had to straighten her hair out in the room. The room wasn't awful but by no means was the quality of the room indicative of what you would pay for it.

Fabulous

Liked: Proximity to Rupp arena, nice pool and workout area
Disliked: No complementary breakfast

Good