Hilton Lexington Downtown Guest Reviews
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|0.5 miles from Lexington centre|
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Raum B, Cincinnati, visiting Rupp Arena Tue, 27 January 2015
The hotel itself was nice, but their employees need to learn how to speak to the guests, especially when you're paying almost $300 for one night to lay your head!
Liked: Clean rooms and very close to Rupp Arena for concerts.
Disliked: The guy at the counter that checked us in told us that if we were too loud, we would be "Bounced Out" of the hotel!
Lauren Sun, 23 June 2019
Anonymous Sat, 22 June 2019
Liked: This was a safe place to stay. The view of Triangle Park was pretty.
Disliked: The hotel room decor is a bit dated. Our room did not have a refrigerator, which we feel is a standard amenity. The plumbing needs maintenance. Our sink drain ran slow and the toilet ran long.
Alexander Tue, 18 June 2019
Liked: Great location, relatively clean
Disliked: I feel the bathrooms are very small and shower wasn?t as clean as it could have been
Nancy Tue, 18 June 2019
Liked: get rid of satellite and get cable. tv kept going out
August Sun, 9 June 2019
Disliked: They put me in a room where the air conditioning didn?t work. I checked in late so didn?t realize it wasn?t working until it was too late. Room never got cold so I slept terrible. Told them about it in the morning and they said they would send someone up to check it out. Don?t know if they ever did because when I returned to my room it still wasn?t working and there was no message letting me know that I probably needed to change rooms. I brought it to their attention again and they finally took care of it.
Allison Fri, 7 June 2019
Charles Fri, 7 June 2019
Zelvitta Thu, 6 June 2019
It was great
Liked: Helpful staff
Disliked: No refrigerator in room
Patti Thu, 6 June 2019
Karen Wed, 5 June 2019
Liked: I had a very bad headache and went down to the bar, it was the only think open. I was hungry and my waitress was so extremely nice, took wonderful care of me.
Disliked: The parking garage is very confusing to navigate.