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Hilton Knoxville eeef
Hilton Knoxville, 501 West Church Street, Knoxville, TN | Area: Downtown Knoxville
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (309 Ratings)
0.3 miles from Knoxville centre
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Hotel Description
Complimentary internet a variety of dining options and easy access via a skybridge to the Knoxville Convention Center head the list of downtown amenities at the Hilton Knoxville just a half-mile from the University of Tennessee. Plush bedding flat-panel TVs mp3 docks coffeemakers microwaves mini-fridges specialty java and toiletries are furnished in all 317 non-smoking rooms at this towering 18-story Hilton. Free high-speed internet is also provided. Dinner and cocktails are served in the lounge and bistro while breakfast and lunch are provided in the cafe. A coffee counter plus a 24-hour convenience store and limited in-room dining are also available. Stay in shape in the fitness room swim in the seasonal outdoor pool and stay in touch with colleagues in the business center. Pets are welcome for an additional fee. Valet parking is available on-site. The Hilton is situated downtown a half-mile from the University of Tennessee and linked via sky bridge to the Knoxville Convention Center. The Tennessee River is less than a 10-minute stroll away. It is 30 miles west of Dollywood and 13 miles from McGhee Tyson Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
Other Amenities
` Business Center
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Air Conditioning
` Concierge Service
` Express Check-In/Check-Out
` Executive floor
` Hair dryer
` Kitchenette
` Jacuzzi
` Internet services
` ATM/cash machine on site
` Fax/photocopying
` On-site parking
` fitness center
` alarm clock
` Cable/Satellite TV
` Complimentary coffee in lobby
` Complimentary in-room coffee or tea
` Conference facilities
` Desk with electrical outlet
` Full american breakfast
` Heated guest rooms
` Interior corridors
` Iron
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Outdoor pool
` Pool
` Public address system
` Remote control television
` Safe
` Security
` Souvenir/Gift Shop
` Turndown service
` TV
` Voice mail
` Whirlpool
` Transportation services
` Free High Speed Internet
` Iron Board
` Free Internet

Hilton Knoxville Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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3

Pleasant - 3 out of 5

Dianne, Ooltewah, visiting Tennessee Theatre Sun, 18 December 2016

I probably would not stay there again due to the fact that, even though management came and asked the rude guests to tone down, they never did.

Liked: The room was nice.
Disliked: My son and I had to report guests in room 906 and 908 for fighting, loud music and loud talking. We did not get any much needed sleep all night. Our room numbers where we stayed were 907 and 909.

4

Very Good - 4 out of 5

Perida, Spruce P, visiting Tennessee Theatre Fri, 18 December 2015

Great stay; staff was very helpful and smiling. Room was clean and quiet. Very comfortable beds. Would recommend to anyone. Location great to walk to the Tennessee Theater.

Disliked: Parking.

1

Poor - 1 out of 5

Paula S, Huntsville Sun, 20 January 2013

Overall, a huge disappointment. Will never stay here again; probably won't stay at a Hilton again. To me the name Hilton represents high end and classy, but now, I know better. Nothing good to say.

Liked: Starbucks in lobby - however, the line was so long, I couldn't get anything.
Disliked: Paid double the price to stay on the executive floor for a special night. There was no microwave or refrigerator as stated. The bathroom floor was dirty; there was hair in the tub. Went down to the 16th floor to get snacks in the vending area - there was plastic all over the floor and caution tape in the hall. The lights were off or dim, with no sign telling us what was going on, so I wonder if somebody got hurt or died there. The concierge lounge, which was only supposed to be for special guests with a key, was low or out of everything. The water was warm, not cold. The snacks consisted of jalapeno peppers and chips with salsa and cheese slices that had dried out and was hard around the edges. So disappointed. Worst hotel stay ever and I paid extra for the poor place. Wish I could give negative stars. Will never stay here again, and will not recommend it. Go to Motel 6 - it costs less and is probably nicer.

3

Pleasant - 3 out of 5

Thomas G, Denham Springs, LA Wed, 19 December 2012

Liked: Very close to Tennessee Theater; friendly desk staff and parking staff.
Disliked: Very poor room service.

5

Exceptional - 5 out of 5

Ashley Tue, 18 June 2019

Exceptional

Liked: The staff was so helpful with everything from check in to helping us to decide where to dine.

5

Exceptional - 5 out of 5

Christine Tue, 18 June 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Susan Thu, 13 June 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Rachel Wed, 5 June 2019

Location was perfect for food...

Liked: The location of this hotel is great. It is an easy walk to Market Square and to the Old City. Both of these places have lots of great restaurants and shops to choose from. The staff was friendly and even switched our room for us to try and find us a quieter AC. The pool was clean and quiet.
Disliked: The AC unit was SO loud. This seems to be a common problem in hotel rooms. I am not sure if there is a solution, or if it is just something that goes with staying in a hotel during the summer.

3.6

Good - 3.5 out of 5

Theresa Sun, 2 June 2019

Good

Liked: Great location
Disliked: There was food left in the fridge on arrival, the mirror and toilet were not cleaned very well. One of the room keys didn't work and the parking card didn't work after the first day

5

Exceptional - 5 out of 5

Anonymous Thu, 30 May 2019

Exceptional

5

Exceptional - 5 out of 5

Cheri Sun, 26 May 2019

Exceptional

Liked: Great location
Disliked: Pay for parking

3.4

Pleasant - 3.4 out of 5

Eb Sat, 25 May 2019

Pleasant

4.4

Excellent - 4.4 out of 5

Justin Fri, 24 May 2019

Wonderful hotel and location. I...

Liked: The location was wonderful, and was able to walk everywhere.
Disliked: Had minor issues with the A/C. If I was staying longer, I would have called for them to fix it.

4.8

Exceptional - 4.8 out of 5

Anonymous Fri, 24 May 2019

Exceptional

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Hilton Knoxville 501 West Church Street, Knoxville, TN