Hilton Knoxville Guest Reviews
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0.1 miles from Knoxville centre |
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Dianne, Ooltewah, visiting Tennessee Theatre Sun, 18 December 2016
I probably would not stay there again due to the fact that, even though management came and asked the rude guests to tone down, they never did.
Liked: The room was nice.
Disliked: My son and I had to report guests in room 906 and 908 for fighting, loud music and loud talking. We did not get any much needed sleep all night. Our room numbers where we stayed were 907 and 909.
Perida, Spruce P, visiting Tennessee Theatre Fri, 18 December 2015
Great stay; staff was very helpful and smiling. Room was clean and quiet. Very comfortable beds. Would recommend to anyone. Location great to walk to the Tennessee Theater.
Disliked: Parking.
Paula S, Huntsville Sun, 20 January 2013
Overall, a huge disappointment. Will never stay here again; probably won't stay at a Hilton again. To me the name Hilton represents high end and classy, but now, I know better. Nothing good to say.
Liked: Starbucks in lobby - however, the line was so long, I couldn't get anything.
Disliked: Paid double the price to stay on the executive floor for a special night. There was no microwave or refrigerator as stated. The bathroom floor was dirty; there was hair in the tub. Went down to the 16th floor to get snacks in the vending area - there was plastic all over the floor and caution tape in the hall. The lights were off or dim, with no sign telling us what was going on, so I wonder if somebody got hurt or died there. The concierge lounge, which was only supposed to be for special guests with a key, was low or out of everything. The water was warm, not cold. The snacks consisted of jalapeno peppers and chips with salsa and cheese slices that had dried out and was hard around the edges. So disappointed. Worst hotel stay ever and I paid extra for the poor place. Wish I could give negative stars. Will never stay here again, and will not recommend it. Go to Motel 6 - it costs less and is probably nicer.
Thomas G, Denham Springs, LA Wed, 19 December 2012
Liked: Very close to Tennessee Theater; friendly desk staff and parking staff.
Disliked: Very poor room service.
Chloe Mon, 25 March 2024
Exceptional
Adrianne Fri, 22 March 2024
Pleasant
Austin Tue, 19 March 2024
Fantastic hotel in a fantastic...
Liked: Property was very clean and staff was incredibly accommodating and friendly. The bed was comfortable and all the amenities worked well and were clean.
Disliked: The cost per night is a bit expensive. The city has changed quite a bit since I last lived there so the amount per night was steep for how small Knoxville still is relative to bigger cities. I still love my scruffy city though and the staff did everything to make the price justified and provided a 5 star experience for me and my wife.
Mary Sat, 16 March 2024
I always stay in the...
Liked: Location is perfect .
Margie Tue, 5 March 2024
Pleasant
Liked: Didn't have breakfast because I didn't want to pay an extra 20.00..according to booking .com breakfast was an extra 20.00..friendly and nice front desk people. Location was great.
Disliked: No cold or warm water for shower in morning.only very hot.took more like a hot sponge shower.No idea there was a 30.00 parking garage fee..it was never mentioned on booking .com.
Caroline Tue, 5 March 2024
Always a Great Stay
Liked: We have stayed here twice on our way to Gatlinburg. It always hit the mark. The parking garage is frighteningly short, but does allow for a full size stock half ton truck.
Disliked: No breakfast, just a Starbucks inside. Great brunch in the city though.
Steven Mon, 4 March 2024
Definitely will stay again
Liked: Location was key , and Starbucks on site.
Disliked: Nothing
Maria Sat, 2 March 2024
Great time
Liked: location, comfortable beds
Disliked: wait time to check in at front desk
Susan Fri, 1 March 2024
Exceptional
Liked: The room was very comfortable and the staff friendly.
Dejeay Mon, 26 February 2024
Good