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Hilton Knoxville eeef - (855) 338-9955
Hilton Knoxville, 501 West Church Avenue, Knoxville, TN -(855) 338-9955
Area: Downtown Knoxville
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BOOK ONLINE OR CALL - (855) 338-9955
4.19
HOTEL RATING: 
VERY GOOD
4.19 out of 5 (456 Ratings)
0.3 miles from Knoxville centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Connected via sky bridge to the Knoxville Convention Center and located in the heart of the city center this hotel provides modern amenities along with first-class facilities and services. Only a short distance from the Hilton Knoxville is the University of Tennessee campus which is less than a km away. Guestrooms are furnished with a flat-screen TV work desk and seating area. Complimentary toiletries are provided. Knoxville Hilton guests will find a fitness center complete with an outdoor pool and sundeck onsite. The hotel also features an onsite restaurant and a lounge. An outdoor bar and patio with a fire pit are also available. The Knoxville Zoo is 6 mi from the property. Dollywood is 35 mi drive away.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Internet Access
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` telephone
` alarm clock
` blackout curtains
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Parking Available
` gift/souvenir shop
` taxi service
` smoking allowed
` Sofa
` Linens
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Grocery delivery
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Hilton Knoxville Guest Reviews

Overall Average Score: 
Very Good (4.19 out of 5)

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3

Pleasant - 3 out of 5

Dianne, Ooltewah, visiting Tennessee Theatre Sun, 18 December 2016

I probably would not stay there again due to the fact that, even though management came and asked the rude guests to tone down, they never did.

Liked: The room was nice.
Disliked: My son and I had to report guests in room 906 and 908 for fighting, loud music and loud talking. We did not get any much needed sleep all night. Our room numbers where we stayed were 907 and 909.

4

Very Good - 4 out of 5

Perida, Spruce P, visiting Tennessee Theatre Fri, 18 December 2015

Great stay; staff was very helpful and smiling. Room was clean and quiet. Very comfortable beds. Would recommend to anyone. Location great to walk to the Tennessee Theater.

Disliked: Parking.

1

Poor - 1 out of 5

Paula S, Huntsville Sun, 20 January 2013

Overall, a huge disappointment. Will never stay here again; probably won't stay at a Hilton again. To me the name Hilton represents high end and classy, but now, I know better. Nothing good to say.

Liked: Starbucks in lobby - however, the line was so long, I couldn't get anything.
Disliked: Paid double the price to stay on the executive floor for a special night. There was no microwave or refrigerator as stated. The bathroom floor was dirty; there was hair in the tub. Went down to the 16th floor to get snacks in the vending area - there was plastic all over the floor and caution tape in the hall. The lights were off or dim, with no sign telling us what was going on, so I wonder if somebody got hurt or died there. The concierge lounge, which was only supposed to be for special guests with a key, was low or out of everything. The water was warm, not cold. The snacks consisted of jalapeno peppers and chips with salsa and cheese slices that had dried out and was hard around the edges. So disappointed. Worst hotel stay ever and I paid extra for the poor place. Wish I could give negative stars. Will never stay here again, and will not recommend it. Go to Motel 6 - it costs less and is probably nicer.

3

Pleasant - 3 out of 5

Thomas G, Denham Springs, LA Wed, 19 December 2012

Liked: Very close to Tennessee Theater; friendly desk staff and parking staff.
Disliked: Very poor room service.

4

Very Good - 4 out of 5

Jeny Mon, 10 January 2022

we had a great time...

Liked: great location, beautiful lobby with a startbucks

5

Exceptional - 5 out of 5

Brittani Mon, 10 January 2022

Exceptional

1.5

Poor - 1.5 out of 5

Morris Sun, 9 January 2022

Poor

Liked: It was fine, I guess. Restaurant didn't open until late for breakfast and there was no online menu or posted hours. The only option for coffee was Starbucks which wasn't great. It would take very minimal to put a coffee maker in the hotel room. We were there when when it was 20 degrees and had snowed and we couldn't get hot water out of the shower faucet. Nothing helps warm up after walking around in the 20 degrees like a cold shower!! Honestly, thankfully there was hair in the tub so I wasn't really thrilled to be jumping in anyway.

5

Exceptional - 5 out of 5

Sam Wed, 5 January 2022

Exceptional

5

Exceptional - 5 out of 5

Ngoc Tue, 4 January 2022

Exceptional

5

Exceptional - 5 out of 5

Jamilet Sun, 2 January 2022

Exceptional

Liked: everyone and everything

5

Exceptional - 5 out of 5

Anonymous Sun, 2 January 2022

Exceptional

4

Very Good - 4 out of 5

Lory Sun, 2 January 2022

Very good

5

Exceptional - 5 out of 5

Mike Sun, 2 January 2022

Exceptional

4

Very Good - 4 out of 5

Nancy Sun, 2 January 2022

Last minute New year's Eve...

Liked: Location, Starbucks, and nice outdoor space with a fire pit.
Disliked: The price was a bit steep but I guess location bumps that up quite a bit.

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Hilton Knoxville 501 West Church Avenue, Knoxville, TN