Hilton Knoxville Guest Reviews
Write a review
|0.3 miles from Knoxville centre|
Write a review
Dianne, Ooltewah, visiting Tennessee Theatre Sun, 18 December 2016
I probably would not stay there again due to the fact that, even though management came and asked the rude guests to tone down, they never did.
Liked: The room was nice.
Disliked: My son and I had to report guests in room 906 and 908 for fighting, loud music and loud talking. We did not get any much needed sleep all night. Our room numbers where we stayed were 907 and 909.
Perida, Spruce P, visiting Tennessee Theatre Fri, 18 December 2015
Great stay; staff was very helpful and smiling. Room was clean and quiet. Very comfortable beds. Would recommend to anyone. Location great to walk to the Tennessee Theater.
Paula S, Huntsville Sun, 20 January 2013
Overall, a huge disappointment. Will never stay here again; probably won't stay at a Hilton again. To me the name Hilton represents high end and classy, but now, I know better. Nothing good to say.
Liked: Starbucks in lobby - however, the line was so long, I couldn't get anything.
Disliked: Paid double the price to stay on the executive floor for a special night. There was no microwave or refrigerator as stated. The bathroom floor was dirty; there was hair in the tub. Went down to the 16th floor to get snacks in the vending area - there was plastic all over the floor and caution tape in the hall. The lights were off or dim, with no sign telling us what was going on, so I wonder if somebody got hurt or died there. The concierge lounge, which was only supposed to be for special guests with a key, was low or out of everything. The water was warm, not cold. The snacks consisted of jalapeno peppers and chips with salsa and cheese slices that had dried out and was hard around the edges. So disappointed. Worst hotel stay ever and I paid extra for the poor place. Wish I could give negative stars. Will never stay here again, and will not recommend it. Go to Motel 6 - it costs less and is probably nicer.
Thomas G, Denham Springs, LA Wed, 19 December 2012
Liked: Very close to Tennessee Theater; friendly desk staff and parking staff.
Disliked: Very poor room service.
Linda Thu, 10 June 2021
Liked: Everything! I could not truly fine anything wrong.
Disliked: The staff was so friendly and caring they truly love their job. Check in and out fast and easy along with easy to get to. Our room was very clean . Would definitely stay again.
Thomas Mon, 7 June 2021
Ryan Sun, 6 June 2021
Mj Thu, 3 June 2021
Liked: We had exceptional service, when they brought up sheets for my bed they realized I had kids and they brought up a cool snack pack for them and then our TV wasn't working properly so they paid for a movie.
Disliked: That we had to pay for breakfast I think juice and muffins should be included in the hotel
Ramos Wed, 2 June 2021
Justin Tue, 1 June 2021
Great staff, lackluster room
Liked: Perfect location to the downtown action. Everything was in walking distance!
Disliked: For a Hilton, some if the outlets didn't work. In fact, one of the outlets attached to the light outright just fell out of the housing. Also, it felt like they put families on the 8th floor, because there was constant noise way past 10 pm of children running through the halls.
Vance Sun, 30 May 2021
Vishal Fri, 28 May 2021
Kira Fri, 28 May 2021
Tamara Wed, 26 May 2021