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Hilton Knoxville eeef
Hilton Knoxville, 501 West Church Street, Knoxville, TN | Area: Downtown Knoxville
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (317 Ratings)
0.3 miles from Knoxville centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Complimentary internet a variety of dining options and easy access via a skybridge to the Knoxville Convention Center head the list of downtown amenities at the Hilton Knoxville just a half-mile from the University of Tennessee. Plush bedding flat-panel TVs mp3 docks coffeemakers microwaves mini-fridges specialty java and toiletries are furnished in all 317 non-smoking rooms at this towering 18-story Hilton. Free high-speed internet is also provided. Dinner and cocktails are served in the lounge and bistro while breakfast and lunch are provided in the cafe. A coffee counter plus a 24-hour convenience store and limited in-room dining are also available. Stay in shape in the fitness room swim in the seasonal outdoor pool and stay in touch with colleagues in the business center. Pets are welcome for an additional fee. Valet parking is available on-site. The Hilton is situated downtown a half-mile from the University of Tennessee and linked via sky bridge to the Knoxville Convention Center. The Tennessee River is less than a 10-minute stroll away. It is 30 miles west of Dollywood and 13 miles from McGhee Tyson Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
Other Amenities
` Business Center
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Air Conditioning
` Concierge Service
` Express Check-In/Check-Out
` Executive floor
` Hair dryer
` Kitchenette
` Jacuzzi
` Internet services
` ATM/cash machine on site
` Fax/photocopying
` On-site parking
` fitness center
` alarm clock
` Cable/Satellite TV
` Complimentary coffee in lobby
` Complimentary in-room coffee or tea
` Conference facilities
` Desk with electrical outlet
` Full american breakfast
` Heated guest rooms
` Interior corridors
` Iron
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Outdoor pool
` Pool
` Public address system
` Remote control television
` Safe
` Security
` Souvenir/Gift Shop
` Turndown service
` TV
` Voice mail
` Whirlpool
` Transportation services
` Free High Speed Internet
` Iron Board
` Free Internet

Hilton Knoxville Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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3

Pleasant - 3.0 out of 5

Dianne, Ooltewah, visiting Tennessee Theatre Sun, 18 December 2016

I probably would not stay there again due to the fact that, even though management came and asked the rude guests to tone down, they never did.

Liked: The room was nice.
Disliked: My son and I had to report guests in room 906 and 908 for fighting, loud music and loud talking. We did not get any much needed sleep all night. Our room numbers where we stayed were 907 and 909.

4

Very Good - 4.0 out of 5

Perida, Spruce P, visiting Tennessee Theatre Fri, 18 December 2015

Great stay; staff was very helpful and smiling. Room was clean and quiet. Very comfortable beds. Would recommend to anyone. Location great to walk to the Tennessee Theater.

Disliked: Parking.

1

Poor - 1.0 out of 5

Paula S, Huntsville Sun, 20 January 2013

Overall, a huge disappointment. Will never stay here again; probably won't stay at a Hilton again. To me the name Hilton represents high end and classy, but now, I know better. Nothing good to say.

Liked: Starbucks in lobby - however, the line was so long, I couldn't get anything.
Disliked: Paid double the price to stay on the executive floor for a special night. There was no microwave or refrigerator as stated. The bathroom floor was dirty; there was hair in the tub. Went down to the 16th floor to get snacks in the vending area - there was plastic all over the floor and caution tape in the hall. The lights were off or dim, with no sign telling us what was going on, so I wonder if somebody got hurt or died there. The concierge lounge, which was only supposed to be for special guests with a key, was low or out of everything. The water was warm, not cold. The snacks consisted of jalapeno peppers and chips with salsa and cheese slices that had dried out and was hard around the edges. So disappointed. Worst hotel stay ever and I paid extra for the poor place. Wish I could give negative stars. Will never stay here again, and will not recommend it. Go to Motel 6 - it costs less and is probably nicer.

3

Pleasant - 3.0 out of 5

Thomas G, Denham Springs, LA Wed, 19 December 2012

Liked: Very close to Tennessee Theater; friendly desk staff and parking staff.
Disliked: Very poor room service.

4.8

Exceptional - 4.8 out of 5

Anthony Tue, 19 February 2019

Exceptional

Liked: Very central and a very useful Public area with lots of spacecraft.The pillows were the absolute joy. I wish I could have taken some home
Disliked: The bath was just horrid. Too small, no space to rest your head at the end of the tub and a really uncomfortable non-slip surface from the shower.

5

Exceptional - 5.0 out of 5

Marc Sun, 17 February 2019

Exceptional

Liked: Great place to stay and very very close to everything.. thank you

5

Exceptional - 5.0 out of 5

Kathryn Sun, 17 February 2019

Exceptional

4

Good - 3.95 out of 5

Brady Sat, 16 February 2019

Good

Disliked: I was told I would get a certain room and did not get that room.

3.8

Good - 3.75 out of 5

Amy Thu, 14 February 2019

Good

5

Exceptional - 5.0 out of 5

Madison Tue, 29 January 2019

Exceptional

Liked: Loved the short distance to the best restaurants! All the staff was very friendly and helpful. Also, this was the comfiest bed after a long day of travel. Highly recommend!!

5

Exceptional - 5.0 out of 5

Dawn Mon, 28 January 2019

all in all a very...

Liked: It was very quiet and the front desk staff were wonderful. The restaurant staff were not very friendly.
Disliked: The restaurant staff

5

Exceptional - 5.0 out of 5

Gary Mon, 28 January 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Jered Sun, 27 January 2019

Exceptional

5

Exceptional - 5.0 out of 5

Anonymous Sat, 26 January 2019

Exceptional

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Hilton Knoxville 501 West Church Street, Knoxville, TN