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Hilton Knoxville eeef - (855) 338-9955
Hilton Knoxville, 501 West Church Avenue, Knoxville, TN -(855) 338-9955
Area: Downtown Knoxville
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BOOK ONLINE OR CALL - (855) 338-9955
4.23
HOTEL RATING: 
VERY GOOD
4.23 out of 5 (354 Ratings)
0.3 miles from Knoxville centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Connected via sky bridge to the Knoxville Convention Center and situated in the heart of the city centre this hotel provides modern amenities along with first-class facilities and services. Only a short distance from the Hilton Knoxville is the University of Tennessee campus which is less than a km away. Guestrooms are furnished with a flat-screen TV work desk and seating area. Complimentary toiletries are provided. Knoxville Hilton guests will find a fitness centre complete with an outdoor pool and sundeck onsite. The hotel also features an onsite restaurant and a lounge. An outdoor bar and patio with a fire pit are also available. The Knoxville Zoo is 9.7 km from the property. Dollywood is 57.1 km drive away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` fitness center
` telephone
` alarm clock
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Outdoor pool
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Parking Available
` gift/souvenir shop
` taxi service
` smoking allowed
` Linens
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Separate shower/bathtub
` Grocery delivery
` Contactless check-in/out

Hilton Knoxville Guest Reviews

Overall Average Score: 
Very Good (4.23 out of 5)

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3

Pleasant - 3 out of 5

Dianne, Ooltewah, visiting Tennessee Theatre Sun, 18 December 2016

I probably would not stay there again due to the fact that, even though management came and asked the rude guests to tone down, they never did.

Liked: The room was nice.
Disliked: My son and I had to report guests in room 906 and 908 for fighting, loud music and loud talking. We did not get any much needed sleep all night. Our room numbers where we stayed were 907 and 909.

4

Very Good - 4 out of 5

Perida, Spruce P, visiting Tennessee Theatre Fri, 18 December 2015

Great stay; staff was very helpful and smiling. Room was clean and quiet. Very comfortable beds. Would recommend to anyone. Location great to walk to the Tennessee Theater.

Disliked: Parking.

1

Poor - 1 out of 5

Paula S, Huntsville Sun, 20 January 2013

Overall, a huge disappointment. Will never stay here again; probably won't stay at a Hilton again. To me the name Hilton represents high end and classy, but now, I know better. Nothing good to say.

Liked: Starbucks in lobby - however, the line was so long, I couldn't get anything.
Disliked: Paid double the price to stay on the executive floor for a special night. There was no microwave or refrigerator as stated. The bathroom floor was dirty; there was hair in the tub. Went down to the 16th floor to get snacks in the vending area - there was plastic all over the floor and caution tape in the hall. The lights were off or dim, with no sign telling us what was going on, so I wonder if somebody got hurt or died there. The concierge lounge, which was only supposed to be for special guests with a key, was low or out of everything. The water was warm, not cold. The snacks consisted of jalapeno peppers and chips with salsa and cheese slices that had dried out and was hard around the edges. So disappointed. Worst hotel stay ever and I paid extra for the poor place. Wish I could give negative stars. Will never stay here again, and will not recommend it. Go to Motel 6 - it costs less and is probably nicer.

3

Pleasant - 3 out of 5

Thomas G, Denham Springs, LA Wed, 19 December 2012

Liked: Very close to Tennessee Theater; friendly desk staff and parking staff.
Disliked: Very poor room service.

4.5

Wonderful - 4.5 out of 5

Linda Thu, 10 June 2021

Best stay.

Liked: Everything! I could not truly fine anything wrong.
Disliked: The staff was so friendly and caring they truly love their job. Check in and out fast and easy along with easy to get to. Our room was very clean . Would definitely stay again.

4.5

Wonderful - 4.5 out of 5

Thomas Mon, 7 June 2021

Superb

5

Exceptional - 5 out of 5

Ryan Sun, 6 June 2021

Exceptional

5

Exceptional - 5 out of 5

Mj Thu, 3 June 2021

Exceptional

Liked: We had exceptional service, when they brought up sheets for my bed they realized I had kids and they brought up a cool snack pack for them and then our TV wasn't working properly so they paid for a movie.
Disliked: That we had to pay for breakfast I think juice and muffins should be included in the hotel

5

Exceptional - 5 out of 5

Ramos Wed, 2 June 2021

Exceptional

3.5

Good - 3.5 out of 5

Justin Tue, 1 June 2021

Great staff, lackluster room

Liked: Perfect location to the downtown action. Everything was in walking distance!
Disliked: For a Hilton, some if the outlets didn't work. In fact, one of the outlets attached to the light outright just fell out of the housing. Also, it felt like they put families on the 8th floor, because there was constant noise way past 10 pm of children running through the halls.

5

Exceptional - 5 out of 5

Vance Sun, 30 May 2021

Exceptional

5

Exceptional - 5 out of 5

Vishal Fri, 28 May 2021

Exceptional

4.5

Wonderful - 4.5 out of 5

Kira Fri, 28 May 2021

Superb

4

Very Good - 4 out of 5

Tamara Wed, 26 May 2021

Very good

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Hilton Knoxville 501 West Church Avenue, Knoxville, TN