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United KingdomHilton Houston Plaza/Medical Center Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)
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| 4.4 miles from Houston centre |
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Md Sat, 21 September 2019
Good
Md Sat, 21 September 2019
Fabulous
Chris Thu, 19 September 2019
Exceptional
Basel Wed, 18 September 2019
Pleasant
Margaret Sat, 7 September 2019
Pleasant
Liked: Friendly staff
Disliked: No wash rags. no coffee, cream and sugar put in room
Susan Mon, 2 September 2019
Exceptional
Liked: Excellent location
John Sun, 1 September 2019
Exceptional
Liked: Location to medical center was priority,
Vertical Thu, 29 August 2019
A hotel in need of...
Liked: We like the location and the fact that suites are usually available.
Disliked: The elevators. This is a serious shortcoming. One of the two passenger elevators was out of service for the entirety of our 7-night stay. The second passenger elevator suffered frequent breakdowns, forcing the hotel guests to use the service elevator on many occasions. One morning, the service elevator was also out of service, forcing guests to use the stairs. This was a problem, since we were on the 16th floor. Functioning elevators are an absolute necessity in a high-rise hotel, and I cannot understand how Hilton can allow a hotel that does not have functioning elevators to keep operating.
Ernest Tue, 27 August 2019
Overall, a great stay.
Liked: Breakfast buffet was great--hotel location is the main reason for my staying there
Disliked: Only one working elevator at the time.
John Thu, 22 August 2019
for the price, definitely was...
Liked: the pool is great.
Disliked: the shower water was cold. one of the elevators was broken and the only other elevator was very slow. the lobby was always packed with people and felt old/outdated.
