Hilton Head Island Beach and Tennis Resort

Bad

Liked: One room was clean and updated, the second room was good
Disliked: The people blamed the mixup on Booking, one night in one room, and the second night in another room. I was told check out was 10 and I had to pack up and load my car up, and wait till the room was cleaned the next day. I spoke to the cleaning people, and they said they would be done cleaning by noon. I went to the front desk and they could have NOT cared less, offered nothing.. then they called me at 3;22, and said the room was ready, when check in was 3, again said nothing. No one at Beach and Tennis club went out of their way to accommodate their guests. As we have stayed there before with pretty much the same cavalier attitude I believe I will look elsewhere for accommodations. This being the second time I have critiqued with not even a response, I know NO ONE reads these, it’s really too bad.

Beautiful resort

Liked: Loved the pool, beach,and room was comfortable. Beautiful area. Quiet. Family friendly. Parking was great. Great location close to putt putt golf and grocery store. Overall we enjoyed our stay.
Disliked: Our condo room was located on the 3rd floor. The elevator was out of order and seemed to be for a long time. We had to carry a lot of stuff to the third floor. It was exhausting. Will never do that again. When I checked in at front the person working seemed annoyed and was abrupt. I wouldn't say a friendly welcome. The pool was nice but crowded. A lot of people were drinking alcohol and it was apparent. Restaurant on site was ok. Expensive for food quality.We only ate there once.

Good

Passable

Poor

Exceptional

Superb

HHB&T never disappoints

Liked: We've been coming here for many years. It's a great resort that offers very good value.
Disliked: We had some trouble getting the WiFi Code.

Exceptional

Liked: Right on the beach, big pool
Disliked: No. Phone plug in. Have to bring the wall box for charging