Exceptional

Bad

Exceptional

Good

Exceptional

Superb

Worst Hilton Ever

Liked: I liked the cleanliness of the property
Disliked: First off we booked through a 3rd party service booking .com and paid 3days before our stay. When my boyfriend and I went to check in (check in starts at 4pm) at 5:30 pm I was told that the room was not clean. So we were offered another room at the same price. Unfortunately the front desk made a mistake by not using our electronic credit card that we had through booking.con and charged us again. So now at this point I had paid for one room twice! Furthermore, starting at 6am in the morning on Sunday the noise of crying babies and violent footsteps from above kept us both awake the rest of the morning. You would think after all of these inconveniences they would grant us at late check out seeing as how 10am is very early, but nope! Very unsatisfied with this property and my entire stay :(

Awesome Stay! Great location.

Liked: Customer service excellent and staff were incredibly friendly and helpful. Brandon at front desk and both women at the concierge were fantastic! The location was close to Carlsbad village for restaurants and bars/nightlife. The pool area was clean and children friendly for families. But also as a single traveler it was not obnoxiously crowded with children screaming. There were 2 separate pool areas by The Cove. Small bar with quick food service was nice.
Disliked: Everything was great

Exceptional