Hilton Grand Vacations Club Chicago Magnificent Mile

Superb

Superb

Liked: Location was good. Close to Navy Pier. We had a room on the top floor came with a small kitchen table 2 chairs and a couch.

Superb

Location was everything, staff very...

Exceptional

It was a great deal.

Liked: Excellent pool area.

Good

Liked: The cleanliness, location and the black out blinds!!!
Disliked: My reservation was lost and made me very nervous because I had just driven for 12 hours only to be told that my reservation had been canceled. They finally found it which was great and they were very nice about it. When I asked for extra pillows they never brought them when I asked for an extra blanket they said they were completely out of them. They did bring towels every time I needed them and I really appreciated that part. On the first day I met somebody in the hallway that was cleaning the rooms and asked for clean towels and she said that that half was not hers and that I had to call the front desk. On our second night the alarm in the room went off three times and woke us all up three times. I had to call the front desk all three times and they had to send somebody all three times and I think I got one slight apology one time. That was a huge inconvenience for us and kind of messed up our following day because we couldn't fall back asleep. Other than that everybody else was really nice and I appreciated how friendly the staff was.

Wonderful stay in Chicago!

Liked: Staff was very accommodating and the room was quite spacious. Location was central to many restaurants & activities. Loved the small kitchen & the fact there was a Whole Foods one block away.
Disliked: We were on the 25th floor & it took a long time to get an elevator

Great place for visiting the...

Liked: Great location and friendly staff. Elevator from parking garage directly into lobby. The room was huge and clean. I liked that there was both a table set and seperate couch in the room along with a bench. The bed was very comfortable.
Disliked: Pillows were not great (for me at least- super fluffy). Shower could have been bigger. Parking entrance and small unloading area is off of Ohio St. and a little difficult to manage.