Hilton Glasgow Guest Reviews
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Deborah R, Edinburgh, visiting O2 Academy Glasgow
Liked: Staff were lovely except for a guy who brought additional tea and milk (only 2 tea bags and milk pots in room on arrival) and hovered for a tip.
Disliked: Checked in just after lunch. Room was roasting and thermostat didn't seem to be working. Reported it to the housekeeper who agreed and said she'd call maintenance. We then went out. Came back about 11.30pm and room was still extremely hot (this was March). Tried to sleep on top of the bed but eventually got up at 6am because it was so hot and stuffy and had a cool bath! Heard apparent maintenance work going on overhead and fan came on shortly after. A pity it hadn't been done when first reported.
Jane P, Glasgow
Disliked: None.
Anonymous Thu, 28 August 2025
Exceptional
Tracey Thu, 28 August 2025
Exceptional
Chris Thu, 28 August 2025
Good
Liked: Nice staff
Disliked: Very basic room beds not queen sized underwhelming very small room
Nikki Thu, 28 August 2025
Very good
Russell Thu, 28 August 2025
It was ok I definitely...
Liked: Clean central location
Disliked: Basic amenities no robes or slippers for after shower no mini bar
Amol Wed, 27 August 2025
Superb
Brooke Wed, 27 August 2025
Exceptional
Chris Wed, 27 August 2025
Very good
Singh Wed, 27 August 2025
Terrible
Liked: I'd called the hotel a few times during the week to let them know I'd booked for my daughter in laws birthday. We'd arrived at the hotel to get ready for a night out in Glasgow and within 30 mins had a noise complaint about the TV being too loud. This was before 7.30pm. We were told there was a baby next to us. I asked to be moved as I'd made the hotel aware it was a birthday treat and they refused to move us. Also sent security to speak to us. Did not feel welcome at all.
Disliked: There was a wedding on in the hotel and there was food and sauce in the lifts on the floor. I told reception as I'd heard other guests complaining and nothing was done even 2 hours later. I'd called the hotel a few times during the week to let them know I'd booked for my daughter in laws birthday. We'd arrived at the hotel to get ready for a night out in Glasgow and within 30 mins had a noise complaint about the TV being too loud. This was before 7.30pm. We were told there was a baby next to us. I asked to be moved as I'd made the hotel aware it was a birthday treat and they refused to move us. Also sent security to speak to us. Did not feel welcome at all.
Dennis Tue, 26 August 2025
Loved it
Liked: Clean and well maintained good location