Hilton Garden Inn Wilmington Mayfaire Town Center

Stay was great staff was...

Liked: Didn’t like the fact that you charge for breakfast, otherwise all was great so we did not have breakfast at your hotel
Disliked: Most hotel stays these days include breakfast was disappointed at the charge and we ate elsewhere

Stay was nice. Price was...

Liked: Nice
Disliked: Did not charge booking.com price. Charged their price but would not give me Hilton Honors points because I booked on Booking.com.

Decent older property

Liked: The property has a great location. Nearby the main roads and lots of places to eat.
Disliked: This is definitely an older property. Lots of things probably need to be updated.. was able to hear the person in the room above.

Very good

Liked: Jennifer at the front desk was fantastic! Helpful, friendly, and all around made it a very pleasant experience!!

Good

Exceptional

Good

Liked: The location was a nice place to walk around. Peaceful when I was there and the pond that's close enough to walk to.
Disliked: The microwave didn't work in the room and it was not a nice enough hotel to pay for breakfast but good for the staff to make money.

Disappointed

Liked: The mattress in the sofa bed needs cleaning. There was no tissue in the bathroom. I had to go ask for tissue, wash clothes, bath towels, and pillow cases. And for the price, I thought breakfast was included for my family, but I was told it wasn't. My 5 year old grandson has autism and I asked the desk clerk to try to put us around other children so there wouldn't be a problem with him crying or being up late but we were told by the night clerk that he was bothering the guest next to us.

Surprise get away

Liked: This was my birthday/anniversary get away. My husband and I truly enjoyed everything.