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AustraliaHilton Garden Inn West Palm Beach Airport Guest Reviews
Overall Average Score:
Very Good (4.25 out of 5)
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Alexander, Ft Lauderdale, visiting iTHINK Financial Amphitheatre Mon, 25 June 2018
I had a great time; service was excellent and hope to come back soon.
Liked: Friendly service.
John, Cape Coral, visiting iTHINK Financial Amphitheatre Thu, 17 September 2015
Had to use OnStar to find it. You have to enter through two other parking lots to get to the front entrance. Some minor construction going on but what's new. That's at almost every hotel these days. I didn't get to use my AAA and that sucked. Nowhere to put my number in when I signed up using your service. I also just became a new member of Hilton and they were not able to give me credit for my stay....that sucked.
Liked: I had a new remodeled room and front destination staff were great, very polite, friendly and professional
Disliked: Strange location tricky to find, under minor construction
CG, Naples, visiting Kravis Center Thu, 29 January 2015
Hotel conveniently located to area I needed. Hotel check in quick and efficient. Staff friendly. Clean; water hot; bed comfy; quiet location. Would definitely stay again.
Disliked: None.
Elizabeth, Vero Beach, visiting iTHINK Financial Amphitheatre Sun, 23 June 2013
Liked: Front desk staff very nice.
Kenneth Sat, 25 June 2022
Exceptional
Shun Tue, 21 June 2022
Passable
Paul Mon, 20 June 2022
Good
Helen Mon, 13 June 2022
Totally overpriced, overrated hotel. Not...
Liked: Convenient to the airport and easy to get to. Some staff was friendly. Bed was nice. Pool area was nice.
Disliked: The room was a lot smaller than pictured. Horrible cleaning product smells. Sticky floor from cleaning products. Dirty desk. Pool looked like it hadn't been cleaned and had a lot of leaves in it. Hallways had dirty carpet.
Jocelyn Sun, 5 June 2022
Exceptional
Liked: the staff was friendly
Disliked: clean
Katie Thu, 2 June 2022
Good
Martinez Wed, 1 June 2022
Exceptional
Simon Tue, 31 May 2022
I had a very enjoyable...
Liked: The hotel was not new and did not have a lot of bells and whistles, but very quaint and lived in.
Disliked: The on site gym was adequate, but could use some improvement.
Tenearia Sun, 29 May 2022
Good
Liked: Cleanliness
Disliked: Room was located by noisy elevator
Herman Sat, 28 May 2022
The receptionist at the desk...
Liked: When we went to the breakfast area they just had closed on Monday morning. Since they just closed the lady was rude by saying we are closed. She said we close at 9:30 in such a rude tone. She needs training how to talk to customers. As we were trying to make a cup of coffee she rudely took the condiments away instead of asking if we were finish or di we get the condiments we needed. She definitely need training.
Disliked: By saying sorry we had just closed but you are welcome to have coffee since it's still here. She could have greeted us by saying good morning then say sorry we are closed.
