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AustraliaHilton Garden Inn West Des Moines Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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| 2.6 miles from West Des Moines centre |
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Jennifer, Cedar Rapids Mon, 8 May 2023
Liked: Excellent appearance. Kind staff. Clean rooms. Will book there again!
Crystal Fri, 29 March 2024
It was ok.
Liked: Good location, close to Jordan creek mall.
Disliked: Male at Front desk staff was rude during stay and after stay during a phone call, high prices, lack of amenities in room.
Brianna Tue, 12 March 2024
Very good
Ron Mon, 13 November 2023
Good, but way overpriced for...
Liked: The lcoation was great. I liked the overall cleanliness.
Disliked: Missing a rack in the bathroom. Only two pods of regular coffee. Breakfast was EXTRA on top of the steep price already.The tax on our one night stay was near $70 on a 140 dollar room!!! That is not the fault of the property, but somehow, someway, I feel that the partnership with booking.com and others should reveal this and be transparent about that pricing issue. I find that to be an outrageous, ridiculous tax amount that is ADDED ON TO THE PRICE.
Brian Sat, 30 September 2023
Overall it was very nice.
Liked: The staff were friendly and helpful. I enjoyed the smiles in the morning.
Disliked: The curtain in the room would not roll up ,room 348 The shampoo bottle fell off the wall.
Brian Sat, 30 September 2023
Overall it was very nice.
Liked: The staff were friendly and helpful. I enjoyed the smiles in the morning.
Disliked: The curtain in the room would not roll up ,room 348 The shampoo bottle fell off the wall.
Schneider Sun, 6 August 2023
Clean, pleasant staff, would highly recommend staying here.
Liked: Clean, convenient access, a lot around to do and eat.
Schneider Sun, 6 August 2023
Clean, pleasant staff, would highly...
Liked: Clean, convenient access, a lot around to do and eat.
Ahmet Thu, 27 July 2023
Ok but not good value
Liked: Large clean room. Good A/C
Disliked: They could not provide me a receipt (printed or via email) because the reservation was done through booking.com. Very weird. Out of the 100s nights of stay booked through booking.com, it was the first time I experienced this.
Ahmet Thu, 27 July 2023
Ok but not good value
Liked: Large clean room. Good A/C
Disliked: They could not provide me a receipt (printed or via email) because the reservation was done through booking.com. Very weird. Out of the 100s nights of stay booked through booking.com, it was the first time I experienced this.
Angela Sun, 23 April 2023
nice but not worth the money
Liked: the type of room
Disliked: kiddy pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in the pool area. they should have taped off the area and waited until overnight to clean the pool. no free breakfast and shower was broken.
