Hilton Garden Inn Virginia Beach Town Center

The price was expensive for...

Liked: Location was around shopping
Disliked: The toilet seat had a cigarette burn mark and the toilet rocked

Pleasant stay

Liked: Location is near many nice Restaurants and shopping. Hotel parking across the street but was free. I pd for breakfast additional with room. Breakfast was good (not great) they made it fresh to order. Customer service was really good very serviceable and helpful with any questions. The dining area workers were excellent. Rooms are a bit used, can use some updates, but were clean. Pillows were nice. Has free wifi and laundry. I could not use it because my name was entered incorrectly when reserved. I could not get my Hilton acct active because i already have an acct and my information was used. But was available. All in all was a good stay, I would return if ever in that area.
Disliked: Rooms are a bit worn; tub was a bit rough. Linens are pretty worn. Not terrible since all clean

Exceptional

Liked: Location
Disliked: The pillows was too soft for my liking. Our AC unit was leaking on the floor but wasn't horrible

Passable

Liked: Everything was good, the only things that we didn’t like was the parking and designated dog area.

Passable

Exceptional

Good location

Liked: I paid extra for my family and I to have breakfast during our day which I must say was the best part of our trip. The kitchen staff was very courteous, professional, and accommodating.
Disliked: We did not like that when we arrived and got checked into our room we noticed that it had mold and so we went to the front desk and asked to be moved to another room which they did do. The staff was kind, but we were disappointed. When we moved into the second room, we had to ask for a new bedding because the bedding that we had stains.

Good

Pleasant