Hilton Garden Inn Virginia Beach Oceanfront

Exceptional

We appreciate all the hard...

Liked: The location was fantastic, the boardwalk is located a few steps out of the rear doors and Atlantic Ave with restaurants and shops directly across the street out front. Staff is always friendly and willing to help. Cleanliness, there were always staff members cleaning somewhere and our room was great. Beds are comfortable and the ocean view from the 11th floor spectacular. On top all this we were able to bring our Papillion with us, so he got a vacation too. Would definitely book again!!!
Disliked: Having stayed up and down Atlantic over the last 16yrs, I found it a little pricey. Also, and this isn’t just this hotel, but this valet/offsite parking they’re all going to sucks! Finally, I had planned to leave a tip for both our housekeeper and the two guys who got our car consistently, however what I didn’t like was a gentleman I hardly ever saw (twice in 7 days) tell/ask me if I was going to take care of the guys. I read other comments that this happened to others as well, they need to control him and make him stop cornering people. Hopefully management reads these and will act accordingly. But that was my only negative experience so not too bad for a week long stay.

Mediocre, it's the Hilton!!! I...

Liked: Location and ocean view
Disliked: Tons of bugs in pool day 1. Day 2 I didn't go, day 3 and 4, weird bubbly foamy looking water. I was grossed out and only got in on day 1 until I noticed the bugs then got out.

Exceptional

Disappointing

Liked: The lobby area and the valet service
Disliked: Rooms chairs were very uncomfortable. Bed linen had stains on them. Rooms coffee was never replaced, no shampoo dispenser was empty the entire time, didn't replace soaps and creams in bathroom. Cleaning staff were very inefficient.

Good

Exceptional

Liked: I love we had a great view.of the ocean and we were close to everything.
Disliked: N/A

The location, cleanliness, breakfast, pool,...

Liked: The location, cleanliness, breakfast, pool, and room were all exceptional!
Disliked: Having to pay for parking on top of the cost of the hotel was a little much.

Good

Liked: Good location. Enjoyed walking on the beach.
Disliked: For the age of the hotel, it was expensive!