My wife, daughter, son-in-law and myself stayed at the Hilton overnight after seeing a concert in Tuscaloosa. We were very impressed with the hotel in general. The comfort of the beds, the location to main events in the city, the feeling of security and definitely the helpfulness of the staff were all above and beyond my expectations. I am a hotel snob and have high expectations and the Hilton met them all. I would absolutely recommend this hotel and going through the ease of plans with ConcertHotels.com.

Liked: Comfort, secure, quiet, convenient.
Disliked: None.

Liked: Clean and friendly staff!

Liked: Everything was great. Eric at the front desk was courteous and helped us in any way he could.

Very good

Very good

Superb

Exceptional

Superb

Liked: We were traveling on New Years Eve. Arrive in the evening and the young girl at front desk was very sweet. I asked about places to eat nearby and she took the time to call restaurants to see if they were open. We had a very comfortable evening and left in the morning to continue our drive. We booked a room that included breakfast, but being New Year's Day, they were not serving. I mentioned it to the girl at front desk and she immediately said she would take the charge off. I appreciated both of the girls working the front desk being so helpful and friendly.

Superb

Liked: We were traveling on New Years Eve. Arrive in the evening and the young girl at front desk was very sweet. I asked about places to eat nearby and she took the time to call restaurants to see if they were open. We had a very comfortable evening and left in the morning to continue our drive. We booked a room that included breakfast, but being New Year's Day, they were not serving. I mentioned it to the girl at front desk and she immediately said she would take the charge off. I appreciated both of the girls working the front desk being so helpful and friendly.

Superb

Exceptional

Bad

Liked: I left... didnot stay due to filthy conditions !!! Unable breathe due animal odors, blood and fecal matter on door facing in bath room. Health violations thruout!! Took my bag and left. Manager of no assistance..did not offer to check room. Said Dot com would have to refund payment with his approval only! Whole thing seems illegal. Scam ? Dot com do the right thing and refund this 74 yr old lady for room Unable to stay in!!!
Disliked: Filthy carpets. Poop and blood on door facing in bathroom. Awful odors halls, room!! I left after seeing Condition! Absolutely not a safe environment! Elevator button. And signage taped to walls. Poorly maintained property. Retired infection control nurse that believes property not safe for anyone!!