Hilton Garden Inn Tuscaloosa

My wife, daughter, son-in-law and myself stayed at the Hilton overnight after seeing a concert in Tuscaloosa. We were very impressed with the hotel in general. The comfort of the beds, the location to main events in the city, the feeling of security and definitely the helpfulness of the staff were all above and beyond my expectations. I am a hotel snob and have high expectations and the Hilton met them all. I would absolutely recommend this hotel and going through the ease of plans with ConcertHotels.com.

Liked: Comfort, secure, quiet, convenient.
Disliked: None.

Liked: Clean and friendly staff!

Liked: Everything was great. Eric at the front desk was courteous and helped us in any way he could.

I got what I needed.

Liked: Great stay! I ordered the omelette with the veggies and plant based sausage that was really tasty. I requested it be pre seasoned and it was delicious, I ate it all
Disliked: Hilton Garden Inns in the Hilton brand are one of my favorites. I only wish that they would stay modern and appealing in wall art choices in the room.My shower did take longer than normal but it got hot and stayed hot.

Everything was the way it...

Liked: Everything was excellent.
Disliked: Me and my spouse enjoyed everything.

Exceptional

Passable

Disliked: The air conditioning in our room did not work.The floor in our room was slippery from some residue from mopping. The shower leaked no matter which door we tried to close closest to the shower head. It even leaked after adjusting the shower head toward the wall and angled as far past the leak area as possible. The ice machine on our floor gave out of ice on day 2.There was no outlet near one side of the bed for charging my cell phone. I also needed it close by for the alarm.

Very good

Exceptional

Exceptional

Liked: The room was nice and clean

Outside noise was horrible, car...

Liked: It was Easter weekend so breakfast was a box meal. I did appreciate Apple in the box since I’m a type 2 disbetic and everyth8ng else 8n box was loaded with carbs and sugar. My husband warmed his biscuit in microwave and he said it was good. Coffee was good. Happy the kitchen staff were able to have Easter off to celebrate the Risen Lord,
Disliked: The counter tops were sticky and needed cleaning, floors were also sticky and dirty. A good vacuum and mop could have solved the problem.

Bad

Liked: When I get there, I didn’t have my reservation , even that I have paid for it