Hilton Garden Inn Tuscaloosa Guest Reviews
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|4.0 miles from Tuscaloosa centre|
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Brian, Oneonta, visiting Tuscaloosa Amphitheater Mon, 21 July 2014
My wife, daughter, son-in-law and myself stayed at the Hilton overnight after seeing a concert in Tuscaloosa. We were very impressed with the hotel in general. The comfort of the beds, the location to main events in the city, the feeling of security and definitely the helpfulness of the staff were all above and beyond my expectations. I am a hotel snob and have high expectations and the Hilton met them all. I would absolutely recommend this hotel and going through the ease of plans with ConcertHotels.com.
Liked: Comfort, secure, quiet, convenient.
Alissa A, Tuscaloosa Wed, 4 June 2014
Liked: Clean and friendly staff!
Cheyenne, Spring Hill, visiting Tuscaloosa Amphitheater Sat, 27 April 2013
Liked: Everything was great. Eric at the front desk was courteous and helped us in any way he could.
Paula Mon, 15 July 2019
Liked: The only really good thing about this property was the location.
Disliked: We had a maintenance guy barge into our room, granted he apologized but the fact that it happened was unacceptable. We were next to the room where the cleaning staff got their supplies and they were constantly talking loudly and opening and shutting the door to get things which was disturbing when you want to sleep in. We also had a do not disturb sign hanging on the door, yet room service still decided to bang on the door and yell ?room service? u till someone woke up to open the door. The all you can eat breakfast ran out of food and people had to wait for the food to come out, sometimes 10 minutes. Staff was friendly and apologetic but for the outrageous price paid for a Hilton, unacceptable!
Dorothy Tue, 9 July 2019
Kimberly Mon, 8 July 2019
Rooms were nice, but paying...
Disliked: Paying for breakfast is crazy. I will NEVER stay @ another one of your facilities that charges for breakfast, that?s ridiculous after you have paid an arm & a leg for the room.
Collins Sun, 7 July 2019
Disliked: Water cold in shower.
Heather Tue, 2 July 2019
Liked: Amazing staff. So accommodating!
Jennifer Wed, 26 June 2019
Tonya Sun, 23 June 2019
Liked: No pool and phoned and asked if there was a pool and was told there was.
I was given the roomkey card to someone else?s room and had the unfortunate experience of walking in with my family on another woman in bed.
It took over 30minutes to get another room.
No toilet paper in the room.
Bathroom floors were sticky and dirty.
Wallace Mon, 27 May 2019
Disliked: No complementary breakfast is ridiculous. Other hotels such as Hampton Inn, etc. all provide this service.
Lisa Wed, 22 May 2019
Liked: Beds were very comfortable, got a great nights sleep. Breakfast was good. Hotel is close to several restaurants.
Scott Tue, 21 May 2019
Liked: The service was amazing. The staff was friendly and ready to help with anything.