Hilton Garden Inn Toronto-Vaughan Guest Reviews
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|3.1 miles from Vaughan centre|
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Kezia Sat, 20 April 2019
Nataliya Mon, 15 April 2019
Anonymous Fri, 12 April 2019
Comfortable and quiet
Creshontia Thu, 11 April 2019
Liked: the place
Disliked: The price on booking and the price in person is two different it was to expensive for me
Connie Thu, 11 April 2019
Liked: Location was Right where I needed it
Disliked: Started with check-in I was given a hard time about paying for an additional parking pass the person on the desk wanted information that I was not prepared to give until that person arrived I didn?t think it was right to have her information hanging around I went up to the room the room is average. Nothing warm fuzzy or cosy it?s actually a very cold looking room. No comfort to it. I then went to the bar to wait for my friends and the bartender Natalia I believe what?s her name doesn?t greet me doesn?t anything after sitting for a min me she finely asks can I get you something? I asked for a wine menu. I finally decide on a wine and asked for a little test and she rolls her eyes Wow.. She doesn?t engage in any conversation with anybody at the bar other than server he was polite and says hello and acknowledged the guests at the bar. My friend joins me and askedher for another glass of wine however she doesn?t ask her although she saw her sit ???? So we?re almost done or glasses of wine and this girl finally pipes up and says oh will you be joining us for dinner and I look her straight in the eye and say absolutely not we will be going somewhere else how would you expect me to stay for dinner when you haven?t made me feel welcome from the time I sat down ? It started at the front desk. Now the bar. I ask for and receive the bill they?re advertising two for one wines but charged us for two glasses of wine PI didn?t even question it I just paid the bill tipped her and left. Return to the hotel around 10 o?clock going to go for a swim in the pool but was a little concerned so we left it alone. The people above us were walking around the floors etc. scratching moving chairs whatever you can hear everything. So that continued until 130 in the morning then at 5:13 AM at the lovely heavy truck facility located right next to the hotel they started moving equipment and backing up trucks loading letc.
Bill Wed, 10 April 2019
Beautiful clean room but can't...
Liked: The room was very spacious and clean.
Disliked: There was a hockey team on our floor, the children and adults were very noisy! Slamming doors, yelling, playing ball hockey down the halls outside our room! We didn't get very much sleep!
Sally Mon, 8 April 2019
Liked: Nice, clean, comfortable place to stay!
Dave Mon, 8 April 2019
Tammy Sun, 7 April 2019
Liked: Pool area was great - my kid loved it. Hot breakfast was good too.
Manager and security were on site checking parking passes upon arrival. Greeting was friendly. Made me feel welcome and safe.
Disliked: Bed was a bit too firm for my liking. Kids movie rental costs a bit much at $24.00. Water slide was a bit fast. My son hit the back of his head coming off of the slide into the pool.
John Sun, 7 April 2019
all in all it was...
Liked: loved the location, restaurant in the hotel and the lobby..
Disliked: Had issues with the pool slide. One day my grandchild could use it..next day she couldnt. Rules are when they choose..and the "lifeguard" was a guy in sweats playing with his phone the entire time. Not very professional at all..and the manager had a dirty shirt on with half of it untucked..very unprofessional..rest of the staff was fantastic. Hotel is also very outdated...peeling wallpaper etc..needs a good reno.