Hilton Garden Inn Toronto-Ajax Guest Reviews
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Jacqueline D, Penetanguishene
Liked: Lovely, comfortable hotel. Very friendly staff.
Disliked: Further from the event centre than I expected
Anonymous Tue, 10 June 2025
Exceptional
Newell Mon, 9 June 2025
Hilton inconsistencies
Liked: The location was perfect for the people I came to the Eastside to visit.
Disliked: I didn't like the bathroom fan not working. I didn't like the I.T issues with the room cards. I had to go down the front desk to get new cards every day
Jessica Sun, 8 June 2025
Very nice overall experience. I...
Liked: Hotel has a very pleasing interior design and restaurant service. Very nice outdoor cooking space, though I didn't use it.
Disliked: Pool was closed on mothers day . This was why a booked the hotel. A kid hurt themselves by flip jumping in the pool and hitting their leg on the edge,the night before. Nothing about the facility caused the injured and did not warnt a total shutdown the following day. There were lots of witnesses, including myself.
Ali Sun, 1 June 2025
Pleasant
Ali Sun, 1 June 2025
Very good
Ali Mon, 26 May 2025
Very good
David Sun, 25 May 2025
Exceptional
Donna Sat, 24 May 2025
I was so comfortable in...
Liked: the room was so comfortable, I actually had couch this time and makes it so easy to just sit up, have room service and watch Tv. It's hard to when have to sit on bed. Because I had a Couch I stayed extra day.
Disliked: Serve coffee in Lobby alittle bit longer maybe till 11:00 am
Kerrie Fri, 23 May 2025
Exceptional
Clinton Mon, 19 May 2025
Not thrilled with garbage all...
Liked: The staff tried
Disliked: I'm not sure if it is a new fad for customers to leave garbage in the halls, or if cleaning service cleaned up rooms and forgot to pick up the trash afterwards. But in either case, a scenario, there should be a staff member, at least that walks the floors once an hour to make sure there's nothing wrong what's wrong with the halls. Paying five hundred dollars to stay for two nights (my 3rd stay BTW in one month, would be good to ensure your return clients are happy, they are your bread and butter)But to see garbage bags left outside of rooms all afternoon and evening when heading out for a fancy gala, being all dressed up, waking through halls of garbage to leave for the event, then returning from said special event... to see the same garage bags all down the hall is truly a disappointing and dare I say disgusting experience. I've been looking to make you my go to stay every month, this may have just changed that.