Hilton Garden Inn Toronto Airport West - Mississauga

Very good

Liked: very clean room, comfortable bed

Exceptional

Keep going all best

Liked: Location excellent to reach anywhere in GTA also airport Room new renovated and its above my expectations The best in GTAFrontdrsk Staff ( Azmi ) the best
Disliked: Nothing , I would stay more but time is up lol

Very good

Good hotel, bad service.

Liked: Having stayed at this hotel previously, I booked an overnight stay due to a flight delay. My 1 AM arrival, however, was met with complete incompetence. The front desk staff claimed their POS system wouldn't accept my valid MasterCard for the deposit. I offered to pay both the night's stay and deposit directly, but they refused, insisting on a credit card transaction. Instead of attempting to resolve the issue, they simply told me to seek alternative accommodation, in the middle of the night. My card was accepted without issue at another hotel. This experience was incredibly frustrating after a long travel day. I will not be returning to this hotel.
Disliked: Extremely bad service. While I empathize with the current economic climate, the night staff's complete lack of problem-solving and customer service skills disqualifies them from working in hospitality.

Very good

Liked: The rooms were good

all was horrible ... I...

Liked: Nothing went well
Disliked: nothing

Bad

Liked: This hotel was not close to airport your add said it was only 1.7 its located in an industrial park, no food or bar after 9 pm breakfast, and disastrous bad bad bad

Good

Disliked: There’s no shuttle service to and from the hotel had to pay for a taxi both ways thanks Jim