Hilton Garden Inn Tampa Ybor Historic District Guest Reviews
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Write a review
Clayton Fri, 26 February 2021
Will stay again
Brittany Thu, 25 February 2021
Pleasant
Liked: Location is great and the staff was extremely friendly.
Disliked: The bath tub didn?t drain properly and the lights had issues staying on. They kept shorting out. AC also shorted out a few times.
Merit Sun, 21 February 2021
Woke at 4am
Liked: Comfort and coziness of my room.Clean and maintain very well
Disliked: The attendant at night,not knowledgeable at all. Overcharges occured,had to place a call to the booking service I use to resolve matter. It was 4am ,didn't appreciate being woke at that time for an overcharge on my account. Monies were paid back,also heater,a/c unit is cumbersome in room to figure out
Antoinette Sun, 21 February 2021
Exceptional
Liked: Yes did
Disliked: Comp
Robert Thu, 11 February 2021
Enjoyable
Liked: A little overpriced and not that good
Lynn Fri, 22 January 2021
Disappointing
Liked: The Hotel itself was nice and clean as usual. My issue was with the staff.
Disliked: The Clerk checked me in very nice,, I came back in with my two family members,, put our bags in the room and left. That was around 7pm. We returned about 2am to a different clerk who tells me my room was searched by staff and locked due to we "SMELLED" like marijuana!!! They had NO AUTHORITY to go inside my room because I so called smelled like WEED!! The Clerk had every right to NOT check me in,, but to check me in and then pull that stunt makes me feel like foul play on THEIR PART!! However,, the night clerk did NOT buy the story the day clerk gave and was ready to reactivate my keys and apologize. The next morning I spoke to the manager and all he said was sorry and he would give me some points!!! I just gracefully walked away!!
Antoinette Wed, 20 January 2021
Exceptional
Disliked: Very good
Bruce Mon, 18 January 2021
charged $250 for smoking but...
Liked: location - thats it.
Disliked: the manager was rude and very inhospitable. they charged me $250 for smoking, which I did not do!! he even saw me smoking outside ... I complained to no avail !! what a scam !!
Lorna Sat, 9 January 2021
Poor
Liked: NOTHING
Disliked: I don't think when I go to a hotel I should have to pay to park on the property. Coming from out of town, what was I supposed to do with my car. Will never use that facility again.
Mirlande Thu, 7 January 2021
Exceptional