Name: Hilton Garden Inn Tallahassee Central
Address: 1330 Blairstone Road, Tallahassee, FL
Telephone: (888) 420-1641

Very good

The staff was great the...

Liked: The staff was excellent. They were welcoming, friendly and accommodating. We had to move rooms in the middle of the night and the front desk was wonderful about it. They did their best to accommodate us, however the hotel overall just wasn't up to the Hilton name.
Disliked: The hotel is a bit run down. There were stains on the carpets all over the hotel. The furniture was dated and not really comfortable. We had to move rooms in the middle of the night due to a loud incredibly rude neighbor and they were accommodating but the room we moved into - though an upgrade was dated and worn.

Very poor

Disliked: My elderly parents have conditions that make travel very difficult, and they require supervision. Upon check-in, the hotel said they had no knowledge of the request for the rooms to be together. Second, we needed the sofa in the suite as per the description for my father, and we were told they were oversold and had given the room to others. I was promised an adjustment in the charges, that have not been honored at this time.

Good Hilton facility. Room was...

Liked: Breakfast was very good, surprised at the personal chef making eggs as ordered. also enjoyed the prepared fresh fruit bowl.Service at tableside was exceptional.
Disliked: My only issue was --in checking in , I was given a complimentary breakfast ticket. The next morning I presented the ticket and enjoyed an excellent breakfast. When I checked out, the breakfast charge was on the folio. I caught it and the desk clerk got it worked out with the food staff and the amount came off. If I had not studied the folio, it would have gone unnoticed and I would have been charged the 16.00 even though it was supposed to be free.