Hilton Garden Inn Syracuse Guest Reviews
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1.8 miles from East Syracuse centre |
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Susan Mon, 25 March 2024
Superb
Disliked: pool was very dirty we would not go in it
Lawrence Mon, 25 March 2024
Very good
Blandine Mon, 25 March 2024
Very good
Catherine Mon, 18 March 2024
It was fine
Liked: Location
Disliked: Hot water was lacking
Mikayla Mon, 4 March 2024
Superb
Liked: Loved the pool & hot tub!
Disliked: Having to pay for continental breakfast
Kristi Thu, 22 February 2024
For the price, probably would...
Liked: We liked the pool and the comfortable beds. The lobby is very modern and beautiful.
Disliked: The hot tub jets were broken and the water wasn’t very hot. The continental breakfast is expensive and not worth it. There is an air freshener automatically sprayed every few minutes flooding the halls with an artificial floral smell.
Catherine Sun, 11 February 2024
Exceptional
Kimberly Fri, 12 January 2024
Would stay again, one of...
Liked: Pool and hot tub are great temperatures. The hot tub is crystal clear and well kept. The room was modern and clean. The entire hotel was well kept. The staff was pleasant, especially James and the other gentleman working at the front desk.
Disliked: but the pool appears quite cloudy and the trim portion of the walls have a film that would be easily cleaned off. Names and smiley faces are scratched into it. The chlorine (urine) smell is extremely strong in the pool area. Add a few potted plants to the pool for improved ambiance. When calling the front desk, there was little greeting. Even more of a 'grunt' of a response by a female staffer.
Alyssa Sun, 7 January 2024
Exceptional
Shaun Thu, 4 January 2024
Passable
Liked: The bed was very comfortable
Disliked: The bar closed at 8pm when we were told that they didnt close til 11pm