Hilton Garden Inn Surprise Phoenix

Exceptional

Liked: New property that was in excellent condition.
Disliked: Breakfast was included in the price but I was charged separately after on my cc $29.55 when I was told at the front deck breakfast was included.

Exceptional

Liked: Breakfast and dinner were both delicious and the staff was super friendly.

Superb

Liked: Beds were amazing and so comfortable.
Disliked: Breakfast being included

Superb

Liked: The hotel was clean and pleasant.
Disliked: Charged for the bottle water in the room to make our coffee.

It was a delightful place...

Liked: I arrived late and check in was quick and easy. The breakfast was delicious and the staff very friendly.

Exceptional

Bad experience

Liked: My reservation was with a breakfast and still got charged for a breakfast. The bald guy who was dealing with the breakfast was rude, unprofessional and didn't care much to explain. Water bottles in the room cost additional money. Go to Holiday Inn, it's better breakfast, they don't charge you additionally and the water in the room if free.
Disliked: My reservation was with a breakfast and still got charged for a breakfast. The bald guy who was dealing with the breakfast was rude, unprofessional and didn't care much to explain. Water bottles in the room cost additional money. Go to Holiday Inn, it's better breakfast, they don't charge you additionally and the water in the room if free.

Superb

Very restful

Liked: The room was very clean and modern. It was also very comfortable. They have an in house restaurant which was very good. The bar was good too. Everyone was interacted with was very professional and informative.
Disliked: The only thing is I wished it was closer to the friends we were visiting. However, I doubt they would move the hotel just for me.