Liked: All good.

Comfortable.

Liked: Smart, bright, modern hotel, Near the main shopping centre (Hanley) and The Potteries Museum and Art Gallery (great collection of ceramics) and a remarkable Spitfire Gallery (with a genuine, restored Spitfire aircraft). Just a short walk to the Regent Theatre (plays host to large touring musicals) and the Victoria Hall (impressive concert hall).
Disliked: Air conditioning was noisy. The hotel is a bit too far to walk from the main Stoke railway station (it's a short taxi ride). Breakfast is expensive.

Comfortable convenient hotel for Hanley...

Liked: Property is newish, very smart, super clean (apart from the carpet stain in our room). The air con is nice and quiet, bed is very comfy, but pillows too soft for my taste. location is perfect for the Regent Theatre. Breakfast was good, though not great. car parking is convenient, though across the main road. Oddly there is a huge car park right next door that is 95% empty all day but forbidden to hotel guests. No doubt not the hotel’s fault of course, but a quirk of city planning.
Disliked: Nothing I didn’t like, but some minor things could be improved: 1. I asked for a firmer pillow. Some time later a housekeeper knocked on the door and offered us spare hangers. I don’t think firm pillows are on their radar, which is odd as so many people with bad necks use them these days. 2. Only black tea bags in the room- green tea is our preference 3. Breakfast buffet needs some chopped and peeled fresh fruit, more fruit juice choices,

Pleasant friendly great size .Crisp...

Liked: The bedding The size of the room .The friendly staff .The comfy lounge area .
Disliked: The breakfast needs grilled tomatoes .Sweeter yoghurt for the berries .. Some fried eggs should be available.

Good

Exceptional

Good

Liked: The gym
Disliked: Not enough toiletries, the three of us, and only enough toiletries for two , no windows could be opened. It was extremely hot in the evening and then we had to wait for it to cool with the air-conditioning. The directions for the car park were not given properly and I ended up with a ticket by parking in the wrong car park at breakfast time around 9:15. All the fruit is finished . You have to ask for top ups when they don’t check if there is enough left i.e. orange juice

Superb

Liked: Breakfast is nice Room was nice and comfortableI loved my evening meal too
Disliked: I would of liked more variety for breakfastI was not keep on the pillows because for me I prefer firmer pillows but the bed linen was spotlessly clean.

Very enjoyable

Disliked: Didn't like the bed pillows too soft

Good