Hilton Garden Inn Stoke on Trent United Kingdom Guest Reviews
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Write a review
Norman D, Broseley Shropshire, visiting Regent Theatre Stoke Mon, 12 September 2022
Liked: All good.
Kerrie Wed, 7 May 2025
Superb
Alan Wed, 7 May 2025
Exceptional
Clare Wed, 7 May 2025
Very good
Llinos Tue, 6 May 2025
Very good
Manuela Tue, 6 May 2025
Fabulous stay. Lovely quiet room....
Liked: N/a
Sarah Tue, 6 May 2025
Hard beds. Small rooms.
Liked: Was aware that parking is across the street but what hassle trying to find the entrance to it. Then had to walk around the parking multi story and down the ramps cars were driving up and down!! Bed was a super king but the hollow pillows were full of air and the mattress was too hard. Shower glass not wide enough as the whole bathroom got soaked. There were big pink stains on the carpet both sides of our bed. The carpets throughout the hall areas and by the lifts was tired, very worn out. Room was smaller than a Premier Inn and nowhere near as comfortable. We were disappointed with it because we thought the name Hilton carried some class but clearly they spent their room budget on the foyer lighting.
Disliked: Read above plus you have to pay extra to park your car at a multi story car park overnight. Premier inn 100 meters away is far better ‼️dirty carpets and tired looking
Walcom Tue, 6 May 2025
Very good
Laura Tue, 6 May 2025
Lovely family stay
Liked: Breakfast was fantastic, lovely friendly staff, great rooms, very clean, car park easy to find. We had a great stay overall.
Disliked: We weren't able to get a table for dinner, even though we had been advised that we didnt need to book. This was a little dissapointing.
Charlene Mon, 5 May 2025
Disappointing
Liked: The only positive thing about the stay was the breakfast.
Disliked: Awful location, staff not friendly at all, in fact bordering on rude! Especially at check in.Very basic, stayed at premier inn which was much nicer. £9 per day parking fee which isn’t even next to hotel, it’s across a very busy road! Not secure.Very disappointing stay, we go to Alton Towers every year and will definitely not return here.
Brindley Mon, 5 May 2025
Lovely Hotel would revisit!
Liked: It was a lovely place to stay for me and my partner, we didn’t have a complaints with the property.
Disliked: The women at reception when we checked in at 4:30pm wasn’t very friendly! She didn’t smile!