Exceptional

Very good

perfect!

Liked: I like the resort vibe where we did not need to go out of the property. it was so nice to chill in the different areas: pool, beach, bar, lounge, restaurant etc.
Disliked: probably we can increase food choices since the menu is the same in all areas.

Superb

Superb

Exceptional

Good

Liked: lokatie
Disliked: roomservice and cleaning insufficient

Don?t pay the full fee...

Disliked: I stayed in many Hilton hotels but I?ve never seen this incompetent, unprofessional and rude staff ever. I assume this is rather a new facility and staff is not properly recruited and educated. Extremely rude and incompetent staff at the front desk. Although we paid the full fee including tax and resort through booking in advance, I had to explain the stuff three times how I paid everything and convince them. When we checked out, front desk didn?t even ask how was our stay and tried to charge us extra resort fee although I paid it in advance though booking. Breakfast was also disappointing, they just give you breakfast cards which only includes a meal and drink. There was also hair in my food in breakfast but Sonya made our day and handled it professionally. She was the only person made us feel welcome.

Exceptional

Liked: Great location. Loved the size of the hotel. Decor lovely and staff great. Good sized rooms, really comfy beds, great shower and clean. Loved the bar Coconut Charlies along with the hammocks, beach volleyball, cabanas and pool. For us, everything was perfect and we didn?t want to leave.
Disliked: Nothing