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Hilton Garden Inn St Augustine-Historic District eee - (888) 406-7656
Hilton Garden Inn St Augustine-Historic District, 1600 N Ponce De Leon Boulevard, St Augustine, FL -(888) 406-7656
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BOOK ONLINE OR CALL - (888) 406-7656
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (195 Ratings)
1.1 miles from St Augustine centre
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Hotel Description
Located in St. Augustine a 5-minute walk from Freedom Trail Hilton Garden Inn St Augustine-Historic District has accommodations with an outdoor swimming pool private parking a fitness center and a shared lounge. Among the facilities of this property are a restaurant a 24-hour front desk and an ATM along with free WiFi throughout the property. Guests can have a drink at the snack bar. All rooms have air conditioning and a flat-screen TV and some rooms at the hotel have a balcony. All rooms will provide guests with a fridge. Hilton Garden Inn St Augustine-Historic District has a terrace. Guests can use the business center or relax in the bar. Popular points of interest near the accommodation include Castillo de San Marcos Spanish Quarter Museum and Castillo de San Marcos National Monument.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Wheelchair accessible
` indoor pool
` outdoor pool
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Restaurant(s)
` English
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Cashless payment available
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Air conditioning in public area
` Heating in public area
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Hilton Garden Inn St Augustine-Historic District Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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5

Exceptional - 5 out of 5

Linda Wed, 30 October 2024

very nice

Liked: very clean and friendly
Disliked: pay for parking

5

Exceptional - 5 out of 5

Anibal Sun, 27 October 2024

Exceptional

Liked: Cleanliness

2.5

Fair - 2.5 out of 5

Carlos Sun, 27 October 2024

Passable

5

Exceptional - 5 out of 5

Ann Fri, 25 October 2024

A great place to stay...

Liked: This is a great inn that is very convenient to the trolley - it's about a block away. Everything was clean and comfortable. Would highly recommend it.
Disliked: nothing

5

Exceptional - 5 out of 5

Luciana Mon, 21 October 2024

Exceptional

Liked: Everything was perfect !!

3

Pleasant - 3 out of 5

J. Sat, 12 October 2024

Kitchen & Restaurant severely understaffed...

Liked: The location was nice. The St. Johns River is across the street and can be viewed from the rooms on that side. I didn't do any sight-seeing, because on Wednesday & Thursday, most everything was closed due to Hurricane Milton, including local restaurants and Uber deliveries. The beds & rooms are very comfortable. There were a lot of dogs here during this hurricane evacuation, but all were leashed and well-behaved. The Manager was exceptionally personable and very apologetic about the lack of support staff in the restaurant & kitchen during a full-capacity booking week. Maybe the franchise owner of this Hilton hotel will read this review and do a much better job going forward. Tangible incentives work well when you need additional staffing, for example. In other words, where were you when your restaurant ship sank captain? What could you have done differently to have prevented this horrible customer experience for EVERYONE who patronized your restaurant all week long for breakfast & dinner?
Disliked: Not the best choice as a FL Hurricane Evacuation destination. Tuesday, 10/8/2024: The franchise-owned St. Augustine, FL Hilton, 1600 N. Ponce De Leon was booked to full capacity because of the Hurricane Milton mandatory evacuations in Florida. There was only 1 person checking people in & out at all times. Often, there was no one available at the reservations desk for long periods. There was only 1 person prepping/cooking in the kitchen and only 1 restaurant server/bartender/order taker at all times all week. From sitting down in the restaurant to receiving your food (whether it was a full steak dinner or just a garden salad) took 2 hours to receive for each guest who placed a food order. Breakfast menu orders also took 2 hrs. to receive. By Thursday, the restaurant was out of every dinner menu item except hamburgers & salads. I checked out Friday morning, so I don't know if the restaurant was closed for dinner or if they still had some hamburgers & salads left.

4

Very Good - 4 out of 5

Gary Sat, 12 October 2024

Birthday celebration

Liked: Clean and perfect location
Disliked: Fire alarm going off six times on our last day at 7:30am

4.5

Wonderful - 4.5 out of 5

Vicki Sat, 5 October 2024

Superb

5

Exceptional - 5 out of 5

Gabby Sat, 28 September 2024

Exceptional

Liked: Good hotel with good amenities in a good spot. Location away from center of town so quiet but only 10 min drive. Staff was friendly and helpful. Room clean. Great experience
Disliked: Food at hotel was a bit bland

4

Very Good - 4 out of 5

Chyanne Sun, 15 September 2024

Very good

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Hilton Garden Inn St Augustine-Historic District 1600 N Ponce De Leon Boulevard, St Augustine, FL