Wonderful, comfortable, clean hotel and spacious rooms. Beds and pillows were so comfy. We only had breakfast during our stay, but the choices were great.

Liked: Sparkly clean; iced water available 24/7; breakfast offerings; conversation areas in lobby; comfy bed and pillows.
Disliked: Not having complimentary coffee available in lobby 24/7; hotel name on west side of building could be larger!

Exceptional

Liked: Place was clean, easy to find and the staff was helpful and friendly.
Disliked: Only complaint would be the lighting in the bathrooms is terrable. Lady's if you wish to do anything in their makeup wise good like. You might as well do it in the dark.

Exceptional

Exceptional

Exceptional

Liked: I liked everything about the place!!!

Marvelous way to spend our...

The only bad thing was...

Liked: The breakfast was all you can eat made to order absolutely wonderful. The staff was great and the overall appearance and cleanliness was stupendous!
Disliked: The bed was as hard as a rock very uncomfortable did not hardly sleep at all.

Exceptional

Pleasant

Liked: Relatively new; good location
Disliked: Hotel staff was rude and not transparent. We had to check out one day early and allegedly as per their ?policy ? they had to charge me the full amount. They were unable/unwilling to present said policy in writing and blamed it on booking.com when pressed for it. Have already complained and notified Booking.com as well as the BBB and my credit are company to dispute the charges. The amount of money is frankly irrelevant but the behavior is extremely poor and unacceptable;that I can not accept.

Will be back.

Liked: Staff was very friendly and helpful. Downtown location was very convenient.