Hilton Garden Inn Shreveport

N/a

Liked: N/a
Disliked: Staff

Very good

Liked: Place looked fancy on the outside
Disliked: Everything seemed ok on the surface.Floors were wet and lobby smelled a little damp.Some light mold in the shower caulking.Bathroom door and entry door could not be opened or left open at the same time without banging into each other. The luggage carts were difficult to maneuver, bad triangular design.Staff were really busy on their cell phones rather than us.I will likely not stay there again with a Marriott right next door.

It was awful

Liked: Nothing at all
Disliked: The T.V. Didn’t work, the bathroom was dirty, the tub was dirty and stained, there wasn’t a shower curtain, the bed was hard and uncomfortable, the breakfast was extra and it wasn’t explained to me that it would be an extra cost for the nasty unflavored food. This was my first time and my last time staying at this hotel.

Good

Liked: Customer service was great especially Abraham and Stephen
Disliked: I Did not like seeing all the pets and learning that you did not have a pet floor.

Exceptional

Need a little work

Liked: Was clean
Disliked: Indoor pool was out of service. Sunday morning 9:30am breakfast bar everything was cold .

Worst hotel ever

Liked: Nothing
Disliked: Rooms are dirty , very noisy, the cleaners left my door open (as it’s bit tricky to close the door as they get stuck and you need to push), worst service

Served my purpose well

Liked: Bed was very comfortable. Room was clean. Bathroom was clean. Staff was efficient and friendly. Parking lot was well lit. This neighborhood can be rough, but I didn’t feel unsafe or worry about my vehicle here. Atmosphere was nice.
Disliked: Did pay for breakfast when most hotels offer a complimentary breakfast. Food was good, not exceptional for the price. Having actual dinnerware instead of disposable was refreshing though. Paying for breakfast wouldn’t discourage me from staying here again.

A+

Liked: Area is nice
Disliked: Breakfast should’ve been free