Hilton Garden Inn Shirlington, Arlington

Liked: Hotel was well located; staff helpful; rooms large and well finished.

Many thanks to Melvin and all of the staff members who ensure that guests are comfortable, safe, and peaceful during their entire stay at the clean, well appointed and fully stocked Hilton Garden Inn at Arlington Shirlington.

Liked: Friendly, positive, courteous and professional staff accommodate you and your guests throughout your visit.
Disliked: N/A

Exceptional

Very good

Almost excellent stay

Liked: The hotel is clean, and it has a nice location. There are restaurants and market near the hotel.
Disliked: The parking is on a higher floor across the street. If you have many luggages, this could be a problem.

Exceptional

Fantastic hotel!

Liked: great staff and a great room!

Disappointing

Liked: The location was good in that it was convenient and quiet. It was near a supermarket, restaurants and shops. It was also just a short ride away from the main DC area for quick sightseeing at the end of a business trip. Luggage storage system was good too. I liked that they provided makeup wipes. Saved me from rummaging through my stuff. Lastly, the double bolt lock was really useful, especially for a solo traveler.
Disliked: Service: They got my name wrong, as in wrong first and last name, meaning a completely different person. And that's after I gave them an ID. They were also not so friendly to some guests but perfectly cordial to others. They also forgot to give me water so I didn't know until check out that there was complimentary bottled water. Room facilities: Old and incomplete. The furniture was not well-kept. No notepad or writing materials. The TV took a while to get a signal. The coffee machine was a bit moldy. There was no toothbrush or toothpaste or shaver and no note as to whether these are by request or not. The lighting was also a bit dim and inconsistently designed. Some were warm white and others cool white. Even so, the cool white lighted areas were barely sufficiently lighted. Like the doorway, the light fixture was crooked and it wasn't bright enough so it gave a creepy vibe. The desk lamp was also too dim. It felt like those were an afterthought. Overall, I wouldn't want to stay here again if there were other choices in the area.