Exceptional

Superb

Disappointing

Liked: Bed was comfortable.
Disliked: Were not notified when booking the room that the pool was under renovation. Our heater/air conditioner was not turned on. We did not need it that night so not an issue to call somebody up.

Very good

Liked: Friendly staff
Disliked: The lighting/electrical in the room was in poor shape. The reading lights next to the bed were loose and shorting-out.

Bad

Liked: The outside was nice

Good

Friendly staff, decent room for...

Liked: Staff was fabulous and the lobby is inviting. Breakfast is a good value and their scrambled eggs are yummy. Waitstaff was lovely.
Disliked: Pool area is full of old mattresses. Fitness room is “meh.” Bathroom was not thoroughly cleaned before I arrived. Carpet is gross and full of stains. Pillows should definitely have an allergy pillow case, in addition to a regular pillow case, both should be changed after each guest. There should be a bit more attention to preventing pillow funk🤢 My view was awful and uninviting.I wish the breakfast potatoes were fresh, not frozen.

Passable

Liked: The front desk staff was helpful and curious. The breakfast curious and was good.
Disliked: The parking for Guests we're not good at all. Need to have better private parking for business customers. Very Important and very customer service detailed

Rooms and hallways need an...

Liked: Attractive lobby, and wonderful waitress,. Quiet surroundings.
Disliked: Reservation messed up. Our grandson was in a room on another floor instead of adjoining, as per request when booking months in advance.