The room had a mattress that was adjustable; instructions for how to use it properly should be on the side table. We did not have a great sleep on the mattress - woke up with sore backs.

Liked: Room was comfortable and clean; front counter staff very friendly.
Disliked: Not impressed with dining restaurant - food wasn't good for price paid.

Great service; nice rooms.

Liked: The snack shop and variety of places to eat in the building was good.

Disappointing

Liked: Check in went well.
Disliked: How they charged us extra 40 dolalrs for nothing and I was told it would be refunded and it never has been. they keep telling me check wiht my bank when it should be a return on there behalf. no impressed. this was before christmas and still no refund. our room and popcorn and lots of crumbs and other things under the couch. not to sure how sanitary it was if that was missed

Passable

Liked: The room was great very comfortable. Very inviting staff for a place to allow pets
Disliked: Checking in was confusing the cost was more than what I was confirmed for . Room service was very poor.

Pleasant

Exceptional

Liked: The room was beautiful, clean and quiet. The view was just right.
Disliked: Upon arrival the guest reception said maybe I was looking for the hotel across the parking lot, but i assured her I had reservations. I am indigenous and felt slighted. I know where I make my reservations and know how to get to the hotel I am planning on staying.

Poor

Liked: The bed was comfortable
Disliked: The couch was awful, can't sit on it for a comfortable relaxing evening and it also looked broken. The fireplace was a joke, it wasn't even a fireplace and it was starting to fall apart. The jacuzzi was falling apart on the outside and the rug was damp in spots.

Very good

Very good

Relaxing atmosphere

Liked: Awesome.jazcuzzi suite!
Disliked: Noise from outside

Very good