Hilton Garden Inn San Jose Airport Ca Guest Reviews
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1.8 miles from San Jose centre |
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Stephanie Sun, 14 April 2024
Started off great, ended terribly.
Liked: The location was great, check in was great, the lady that checked us in was so nice and helpful. The room was very clean.
Disliked: We were in a room that had a conjoined door to the room next to us. Around 130am we were awakened by our neighbors blasting music and singing and talking extremely loud, we initially tried to ignore it but couldn’t. I called the front desk to complain and they said they’d send somebody to investigate. That never happened! I called again at 330am because they were still going at it. This time they actually sent someone to the neighbors door and got them to lower it down. I had to be up 2.5 hours later for my daughter college welcoming day, my night/day was ruined. I wish the front desk would have taken care of it the first time I called.
Vernon Mon, 25 March 2024
Exceptional
Liked: Great and friendly staff. Clean comfortable rooms. Lots of parking. Definitely would stay here again.
Kelly Mon, 26 February 2024
Top notch.
Liked: Clean
Disliked: All was good.
V Wed, 21 February 2024
Would definitely stay again
Liked: Check in was easy, staff was sweet and helpful. The room smelled beautiful! Fresh! I liked that it had a fridge, microwave and coffee maker. The beds were very comfy. The full size mirror was amazing. Wished more hotels had this. The towels were so soft and plenty of them.
Disliked: I didn't care for the TV, changing the station was oddly slow. Shower was really high and water pressure was not very strong.
Michell Mon, 22 January 2024
Exceptional
Mary Fri, 5 January 2024
Bad
Gomez Wed, 27 December 2023
Exceptional
Lawson Thu, 21 December 2023
Exceptional
Cheri Wed, 13 December 2023
Great staff, comfortable room, welcoming...
Disliked: Shuttle to airport should start earlier and run later.
Leslie Fri, 1 December 2023
Liked: Really nice facility nicely laid out engaging entry. Like the little store by front desk. Add more variety and more health conscious options. A little confusing as to whether any of it is free? The tea station? Also an excellent staff, very helpful
Disliked: The rooms were great very nicely laid out. The one thing I noticed, was that the tile, and Tree gets filthy, and the entry right into the bathroom is kind of gnarly, because many people are wearing their shoes directly into that area after shower