Hilton Garden Inn San Francisco/Oakland Bay Bridge

Exceptional

Liked: view

Pleasant

Liked: I liked that room was spacious and clwan
Disliked: Staffs in the office was not professional

Pleasant

Barely Clean

Liked: Convenient placement next to Emeryville station, with SF itself just a short drive away. The lady at reception in the morning was brilliant, and I was able to drop my bag in no issue at all. Room was a good size, with good facilities.
Disliked: The room was disgusting. Whilst there were fresh sheets, you could tell that any cleaning was just a quick wipe down. The frame of the bathroom was covered in horrible splatters and the whole room smelt very odd. When I went to collect my bag and check in, I had a different lady, who could barely be bothered to do these simple aspects of a hotel stay. There was no main room light, only a random selection of lamps that were inconveniently placed around the room. Bizarre.

Easy comfortable hotel to get...

Liked: location, ease of parking
Disliked: had an issue with front desk manager when needing a new parking permit since mine was misplaced. went through a lot of hoops for that-despite me paying for it. Would have appreciated not being made to feel like they were doing me a favor, when in fact, I paid for it.

Choose a different hotel this...

Liked: The power in the whole hotel went out twice. On one power outage we were stuck inside the hotel and on the other outage we were stuck in parking lot. It was pure chaos. I highly recommend a different hotel.

Exceptional

Very good

Centrally located to dining, shopping...

Liked: Room: clean and modern. Close to shopping and dining. Easy freeway access to Jack London Square and San Francisco.
Disliked: Small bed. Had to buy bottled water. Breakfast and parking not included in price. Need small towel hooks in bathroom. No bathroom fan so mirror will fog up during your shower.