Hilton Garden Inn San Diego/Rancho Bernardo Guest Reviews
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Anonymous Thu, 7 August 2025
Superb
Ana Wed, 6 August 2025
Exceptional
Jennifer Mon, 4 August 2025
Very good
Anonymous Mon, 4 August 2025
Good
Liked: The staff are friendly and the public areas are very nice.
Disliked: The bed was exceptionally hard, and the towels were pretty rough. To be charged for parking in a public lot is ludicrous.
Janet Fri, 1 August 2025
Pleasant
Liked: For the price within the location it was average and liked that it was quiet during most hours.
Disliked: Unfortunate that there was no breakfast included with the price of the stay. Otherwise, would consider booking at this location again.
Marcotte Fri, 1 August 2025
Exceptional
Marcotte Fri, 1 August 2025
Very good
Sandra Fri, 1 August 2025
Exceptional
Villarreal Tue, 29 July 2025
Good
Liked: Nice, comfortable, and in an accessible location. A 20 minute drive from the city and SD attractions (Ex. SD Zoo, Seaworld, Old Town). I liked how Rancho Bernardo has various food spots and stores like markets and pharmacies. Very convenient.
Disliked: No daily room service. They start room service the 3rd day of your stay (we were there 4 nights, so, not cool!). However , whatever daily necessities requested, they will bring it to you. It was unfortunate to find out room service wasn't on the daily because it’s pleasant to come back to a tidy room after a long day. The stay was not cheap either for that service not to be included like most hotels include. They also charge for parking , $15 a day. Not like the parking is exclusive or so safe. Maybe they should do that when someone wants the garage parking. A parking fee for a lot shared with other businesses is ridiculous.
Habeebat Tue, 29 July 2025
I am hoping they improve...
Liked: I love that one of the staff Marley was really helpful and kind. Also, I forgot my physical card, and they were able to assist using my virtual card despite them informing me that it was against their policy to make payment without a physical card.
Disliked: Most of the staff are not friendly.