Hilton Garden Inn San Diego/Rancho Bernardo

Exceptional

Liked: Very good customer service.
Disliked: N/A

I wouldn't choose this Hilton.

Liked: The staff was friendly.
Disliked: The lobby felt cramped. There wasn't a clear walking space from the main lobby to the elevators. I had walk in-between the people at the reception desk and the waiting line. What made it more congested was the people that had a lot of luggage there and I'm trying to walk by in luggage out.

Exceptional

Liked: At check in we were greeted by two friendly representatives, who were so kind and knowledgeable answering our questions. The room was clean and comfortable, actually wished we were on a longer visit. Having the Catholic church there was excellent for Sunday . Oh and 12pm check out!
Disliked: We were there for one night, so everything we experienced was positive

Great place to stay.

Liked: Location was very convenient. Staff was very friendly and helpful, especially Elia with housekeeping.
Disliked: Nothing

Superb

Liked: Comfortable
Disliked: No complaints

Very good

Comfortable

Liked: Staff very friendly
Disliked: Facility needs a makeover

Staycation in San Diego

Liked: The lobby smells great very peaceful the location is great and everyone was really nice.
Disliked: Our room was nice but the linens were awesome! Very hard and scratchy the bed was great but if they got better linens it would be amazing!! Sheets were rough

Very good

Liked: Christopher and Sofia excellent customer service