Hilton Garden Inn San Antonio Airport South

I chose this hotel because of an excellent experience with Carlton Country Inn & Suites in Pennsylvania last year. The hotel in San Antonio doesn't come close to the quality, comfort and cleanliness of the Pennsylvania hotel.

Liked: Bed linens appeared to be clean. Coffee in the breakfast area was very good.
Disliked: Bathtub emptied very, very slowly. Just inside the drain was slimey and gross. There were only a few non-slip strips in the tub and those few were close to the drain. Towels appeared to have been "dumped" in the bathroom rather than placed neatly. Pillows were so hard they could have been used as a weapon. Bedside alarm was set and turned to "on" - something I was not aware of until the alarm sounded.

Very good

Superb

Liked: I liked the pool and hot tub.

Superb

Very good

Exceptional

Was not happy with the...

Liked: The property is under construction. I was not aware I did not feel comfortable or safe could not sleep.
Disliked: The property was under construction had a weird smell sink was clogged

Passable

Liked: I checked out at 430am. Not open yet
Disliked: The person at the counter when I checked out was watching a movie on his phone and it was like I was bothering him. I should of ripped the phone out of his hand and smashed it!

I will be back!

Liked: Very nice front office staff. Enjoyed the comfort of my room and the room was very clean.

Great hotel for a great...

Liked: Had a great stay! Room was clean, great bed and pillows. Staff was very friendly and helpful. Also used the pool and it was very convenient that it is indoors as it was raining during my time there. Had a good time at the pool and hot tub, very relaxing! Would definetely stay here again.
Disliked: Nothing relevant, just wish breakfast was included in rate.