Hilton Garden Inn San Antonio Airport South

I chose this hotel because of an excellent experience with Carlton Country Inn & Suites in Pennsylvania last year. The hotel in San Antonio doesn't come close to the quality, comfort and cleanliness of the Pennsylvania hotel.

Liked: Bed linens appeared to be clean. Coffee in the breakfast area was very good.
Disliked: Bathtub emptied very, very slowly. Just inside the drain was slimey and gross. There were only a few non-slip strips in the tub and those few were close to the drain. Towels appeared to have been "dumped" in the bathroom rather than placed neatly. Pillows were so hard they could have been used as a weapon. Bedside alarm was set and turned to "on" - something I was not aware of until the alarm sounded.

Great hotel for a great...

Liked: Had a great stay! Room was clean, great bed and pillows. Staff was very friendly and helpful. Also used the pool and it was very convenient that it is indoors as it was raining during my time there. Had a good time at the pool and hot tub, very relaxing! Would definetely stay here again.
Disliked: Nothing relevant, just wish breakfast was included in rate.

Exceptional

Superb

Overall very happy for what...

Liked: Clean, comfortable. Etc.
Disliked: No automatic room service ie towels and refill of coffee. We had to ask upon coming back to room Kate at night. Had problem with coffee maker. Worked first cup but after that when brewing several attempt the coffee pods exploded coffee grounds all over .

Good

Exceptional

work

Liked: check in process went smooth
Disliked: bed was uncomfortable pool was small and inside

Exceptional

Exceptional