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Hilton Garden Inn Saint Charles eee
Hilton Garden Inn Saint Charles, 4070 East Main Street, Saint Charles, IL | Area: Saint Charles
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (68 Ratings)
3.0 miles from Saint Charles centre
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Hotel Description
Upscale amenities attractive common rooms and free internet and parking make the grade for Hilton Garden Inn St. Charles. The lovely tiled lobby of this low-rise 120-room hotel impresses the minute you walk through the door. All rooms have beds with high-thread-count linens and fluffy duvets large work desks and ergonomic chairs 37-inch flat-panel cable TVs and microwaves and refrigerators. The hotel's on-site restaurant is open for three meals a day. The 24-hour business center offers copy and fax service along with use of laptops. When you get some downtime head next door to the golf course at Pheasant Run Resort or to the on-site indoor heated pool hot tub and fitness center. There's an on-site convenience store for those midnight munchies. Parking is free. Hilton Garden Inn St. Charles is in the western Chicago suburbs. A dinner theater and a comedy club are within a five-minute walk of the hotel. Downtown St. Charles is three miles away. Downtown Chicago is 55 minutes and Chicago O'Hare International Airport is 31 miles.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Internet services
` ATM/cash machine on site
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` On-site parking
` Hot tub/jacuzzi

Hilton Garden Inn Saint Charles Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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4

Very Good - 4 out of 5

Jodi, Macomb, visiting Pheasant Run Wed, 26 June 2019

The hotel was very clean and inviting. The location was excellent.

Liked: It was close to Pheasant Run. The room was clean and inviting. The lobby was very nice.
Disliked: Front desk staff were a little brief and snippy.

5

Exceptional - 5 out of 5

Corinne Sun, 20 October 2019

Exceptional

Liked: Friendliest staff I have ever had yet. Breakfast was AMAZING! And bathtub was my favorite part of the room

3.6

Good - 3.5 out of 5

Kathleen Mon, 19 August 2019

Good

Liked: Clean
Disliked: The air conditioner made soooo much noise when it kicked in and continued to make noise until it turned off again.

4

Good - 4 out of 5

Michael Sun, 11 August 2019

Good

4

Good - 4 out of 5

Peter Tue, 6 August 2019

Just the place we needed...

Liked: It had all the conveniences we needed and expected.

5

Exceptional - 5 out of 5

Donna Sat, 3 August 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

Charles Tue, 23 July 2019

Everything was great except the...

Liked: The location was perfect and the breakfast was delicious. The hot tub was relaxing and the pool was nice.
Disliked: I updated my credit card information a few days before I checked in. The front desk personnel did not have any information regarding this matter. I had to show her from my phone that changes were made. When I went for breakfast, I had to inform the front desk that I was suppose to get a complimentary breakfast. She told me there wasn't a complimentary breakfast and I had to pay. I pulled out my phone AGAIN to show her the email reservations that showed what I was expecting with my stay. I think that an email or some type of notification should have been arranged so that I don't have to pull out my phone to show proof.

5

Exceptional - 5 out of 5

Debra Sat, 20 July 2019

Will stay again.

4.8

Exceptional - 4.8 out of 5

Anonymous Thu, 18 July 2019

Exceptional

Liked: convenient location. comfortable
Disliked: one of the two treadmills was not working

4

Very Good - 4 out of 5

Cathy Tue, 9 July 2019

Disliked: In the hotel that is in downtown magnificent mile the parking garage is outrageously priced!!! I have never paid sooo much for parking anywhere! The other thing I didn't like was that the housekeeping lady came and banged on my door too early. 8:05 a.

2.7

Fair - 2.7 out of 5

Maria Sat, 6 July 2019

Severely disappointing, I held Hilton...

Liked: I liked the location.
Disliked: 1. The bathroom was dirty. I left a note for housekeepers to clean the bathroom focusing on smears on the light switch and bathroom door knob. 2. The air conditioner was loud. 3. The lady that checked us in was racist and rude.

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Hilton Garden Inn Saint Charles 4070 East Main Street, Saint Charles, IL