Hilton Garden Inn St. Charles Guest Reviews
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Jodi, Macomb, visiting Pheasant Run Wed, 26 June 2019
The hotel was very clean and inviting. The location was excellent.
Liked: It was close to Pheasant Run. The room was clean and inviting. The lobby was very nice.
Disliked: Front desk staff were a little brief and snippy.
Kim Sun, 13 April 2025
Superb
Gina Tue, 18 March 2025
Exceptional
Kara Mon, 10 March 2025
The perfect place to stay...
Liked: The staff was so friendly. We had an amazing, beautiful large king room that had ample room. Breakfast was delicious.
Disliked: One of our sinks was clogged and one bathroom mirror light was burnt out. The shower seal wasn’t great and the floor infront of the shower was yet. There was also a large water damage on the ceiling.
Don Sun, 9 March 2025
Passable
Liked: Room itself was quite nice. We had to call maintenance because television had been disconnected from cable/streaming. Maintenance worked quickly and politely. The cold shower water was the reason for our rating. Switching rooms at 7 am is not really a solution, nor is having to complete a form to complain when you need to leave. We felt some type of compensation was in order.
Raymond Mon, 10 February 2025
Booking.com over booked and I...
Thomas Mon, 20 January 2025
Exceptional
Amy Mon, 13 January 2025
Exceptional
Kathleen Thu, 26 December 2024
Exceptional
Rebecca Sun, 20 October 2024
Superb
Denise Fri, 11 October 2024
Great location; great breakfast and...
Liked: Breakfast was awesome...fresh and tasty with hot and cold options.
Disliked: Price for the room was a little high based on size of room.