Hilton Garden Inn Roseville

Great location to stay if you’re looking for a better price than Hard Rock (25 mins)or Thunder Valley(12 mins).

Liked: Beautiful room; comfortable bed.
Disliked: Nothing.

The room was very nice for the price and very clean. The cleanliness of the bathroom was a big plus for me. Before I booked my room, I read reviews about the beds being uncomfortable -- some said too soft, others said too hard. This hotel has adjustable mattresses! I didn't have a problem with it at all because I was able to adjust the mattress to my liking and it was just fine. The staff was very friendly, courteous, and helpful, even after midnight when we returned from a concert. Even the cleaning staff greeted us every time and wished us well when they saw us leaving with our bags. My boyfriend couldn't get enough of the cranberry oatmeal cookies and he'd tell you that his only complaint is that they didn't have them available in the morning too. During my reading of the reviews, I also read about the noise from the interstate being bothersome. We could hear it every now and then, but it didn't keep us from sleeping well by any means. Besides, you could request a room that isn't on that side of the hotel. Overall, for the price of this hotel, I definitely recommend it. I was very happy with my stay.

Liked: Everything else.
Disliked: Could hear the interstate somewhat.

Did not sleep well because...

Liked: Clean
Disliked: Noisey!

Very good

Friendly staff and comfortable room...

Liked: Spacious room, comfortable beds and very quiet. Wifi worked well and the staff was friendly and prompt.

Nightmarecome true. Dirty bathroom. Amenities...

Disliked: I booked 2 rooms for 2 singles. My guest did not enjoy her stay at all. The morning after, she informed me that someone was knocking and giggling the door handle trying to get into her room about every hour during the whole night. Understandably, she was too scared to call for help. This type of harassment is absolutely unacceptable. You would think booking a Hilton hotel, something like this would not happen. Needless to say, she could not sleep nor rest easy at your establishment. In fact, she was scared into paranoia. I would like to speak to management onthis particular issue. Do you have working cameras where footage can be traced back to the night we stayed. Was it a hotel guest playing a prank? Is your hotel staff harassing my guest? There was a cleaning lady that was a little shady outside her door in the morning- does she know something? Did she do it or orchestrate it? I want answers yesterday. Though we requested rooms close to each other and understand that it is not always possible, the hotel did not even try to accommodate this simple request. On top of my guest having an absolute nightmare of a stay, I also was unsatisfied with my room. Myroom was not clean - there was other people's hair left on the bathroom floor, the shower floor, the sink and even on the toilet. Gross! The refrigerator did not have a freezer. And the AC unit was so loud I could not sleep. We did not know we did not have to check out. And the lady at the front desk was rude. We asked her a simple question and her answer was over the top rude. The stay overall was eye opening and highly disappointing for a so called Hilton. Next time, we'll stay at the new LA Quinta. If we could rate you with minus stars, we would have for this stay. Terrible.

Exceptional

Very good

Superb

Good

Very good