Hilton Garden Inn Rochester Downtown Guest Reviews
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|0.6 miles from Rochester centre|
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John Mon, 20 May 2019
Hotel was very convenient to...
Liked: Breakfast was great and staff was helpful.
Disliked: K cups in room were of very low quality and disappointing. We missed enjoying a decent cup of coffee in our room!
Mark Mon, 6 May 2019
Liked: next door to the gala I attended ... nice and convenient.
Dlora Sat, 27 April 2019
Expected a better stay. Over...
Disliked: Hard to even find the hotel and parking was horrible !! Gave us a room that had no cell service surrounded by metal had a joining room are side did not lock saftey hazard for sure!! Way over priced and not even a continental breakfast in the morning another charge for that. Definitely was not worth the price would not stay again
Alan Sat, 6 April 2019
Will not return.
Disliked: This is an old facility. HVAC system very noisy. Woke us up hourly. Choose someplace else.
Kim Fri, 29 March 2019
Awesome stay, we'll be back.
Liked: We stayed over for the St. Patrick's Day parade and was impressed by the casual elegance of the entire facility. The entire vibe was way more relaxed than other places we have stayed. The bar with live music was awesome! Can't wait till next year.
Disliked: The bed was like a rock for me, I did not sleep well. Other in our group had no complaints. The parking was not clear, but I should have called and asked.
Brian Wed, 20 March 2019
Verified Hotel Guest Wed, 27 February 2019
Liked: I did like the decor inside the hotel, it looked upscale, welcoming & clean. Also the staff was generally very nice and friendly.
Disliked: I will never stay here again because of the location & parking. You have to park in the parking garage & walk up the alley to a very poorly marked walk-in entrance. It's a hassle to get in & out. Parking was $16.80 for one night.
Isaac Sat, 12 January 2019
Memorable and wonderful....
Liked: The bed was made up with towels in heart and duck shapes by Housekeeper Cecelia for our 14th year wedding anniversary. That was amazing it made us smile... we really appreciate the moment. Thank you so much Cecelia. You did great!
Michelle Sun, 9 December 2018
It was alright, we stay...
Liked: I liked the building it?s self, very pretty building, it was nice there was a bar and it?s nice it was close to where our show was.
Disliked: I had requested an earlier check in twice and got ignored. when we arrived the check in person just handed us our keys and we had trouble finding our room and getting it open. Then when we finally got in I thought I had booked a room with a tub and we didn?t get one, that could of been my fault. There was no water in the rooms like most hotels, only one cup for coffee(this is a four person room) and the kcups they leave for you is one decafe and one black tea. Not a single regular coffee. Also the pool closes to early, and when you turn on the tv in the room it turns the living room tv on.
Georgi Sat, 8 December 2018
I was there for a...
Liked: Food was very good