Menu
|
Hilton Garden Inn Rochester Downtown eee - (855) 279-0668
Hilton Garden Inn Rochester Downtown, 155 East Main Street, Rochester, NY -(855) 279-0668
Area: Downtown Rochester
(Map)
BOOK ONLINE OR CALL - (855) 279-0668
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (399 Ratings)
0.6 miles from Rochester centre
BOOK ONLINE OR CALL - (855) 279-0668
Show Prices
Hotel Description
Offering an indoor pool and a restaurant Hilton Garden Inn Rochester Downtown is located in Rochester. Free WiFi access is available. Each room here will provide you with a TV and air conditioning. Complete with a microwave the dining area also has a coffee machine. Featuring a bath or shower private bathrooms also come with a hairdryer and free toiletries. Extras include a desk and bed linen. At Hilton Garden Inn Rochester Downtown you will find a fitness center. Other facilities offered at the property include luggage storage and laundry facilities. The property offers free parking. The hotel is 328 feet from Rochester Riverside Convention Center 1312 feet from Blue Cross Arena At the War and 2297 feet from The National Museum of Play.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` indoor pool
` outdoor pool
` vending machine
` kitchenware
` 24-hour security
` Airport Shuttle (Free)
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Shops on site
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Hilton Garden Inn Rochester Downtown Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

3

Pleasant - 3 out of 5

Kimberly Tue, 26 September 2023

Pleasant

Liked: The FRONT DESK STAFF WERE AMAZING, , however we tired the bar downstairs for drinks and dinner and that left little to be desired. The bartender didnt know how to make any drinks at all. She spent her time outside smoking, and was also our server at dinner. She would barley wait to hear what we wanted to order, she never put our points on our stay. The next morning the staff at breakfast were rude and let us know very loudly that it was almost 10 am so we never ordered anything. The older mad cooking was however very nice but everyone else was practically throwing us out, so we left.
Disliked: The FRONT DESK STAFF WERE AMAZING, , however we tired the bar downstairs for drinks and dinner and that left little to be desired. The bartender didnt know how to make any drinks at all. She spent her time outside smoking, and was also our server at dinner. She would barley wait to hear what we wanted to order, she never put our points on our stay. The next morning the staff at breakfast were rude and let us know very loudly that it was almost 10 am so we never ordered anything. The older mad cooking was however very nice but everyone else was practically throwing us out, so we left.

5

Exceptional - 5 out of 5

Angela Fri, 15 September 2023

Exceptional

2

Disappointing - 2 out of 5

Kristin Thu, 14 September 2023

Disappointing

Liked: Building and furnishings were lovely, staff was very attentive, pleasant and professional
Disliked: Location, parking, room was set at 55° when I arrived. The smell of water damage was overwhelming. I checked out after one night and found another hotel.

3.5

Good - 3.5 out of 5

Gerry Mon, 4 September 2023

Great property but too expensive

Liked: Location
Disliked: Price Taking of deposit for incidentals

2.5

Fair - 2.5 out of 5

Xiao Wed, 30 August 2023

Passable

4.5

Wonderful - 4.5 out of 5

Filomena Wed, 23 August 2023

Superb

Liked: The property was well maintained, my room was spacious with a coffee machine and complementary bottles of water, the place was clean and the staff was very kind.
Disliked: Unfortunately, the street looked sketchy and I didn't feel safe walking around.

0.5

Poor - 0.5 out of 5

Ely Tue, 22 August 2023

Gross

Disliked: The old sqeaky mattress, dirty room. Dirty hallways.

4.5

Wonderful - 4.5 out of 5

Amy Tue, 15 August 2023

Thank you

5

Exceptional - 5 out of 5

Abigail Sun, 13 August 2023

Exceptional

5

Exceptional - 5 out of 5

Aleks Fri, 11 August 2023

Exceptional

Write a Review of Hilton Garden Inn Rochester Downtown
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Hilton Garden Inn Rochester Downtown 155 East Main Street, Rochester, NY