Hilton Garden Inn Rochester Downtown eee
Hilton Garden Inn Rochester Downtown, 155 East Main Street, Rochester, NY| Area: Downtown Rochester
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2 out of 5 (115 Ratings)
0.6 miles from Rochester centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Free Wi-Fi an indoor pool fitness room and Blue Cross Arena less than a half-mile away are the high points of the non-smoking Hilton Garden Inn Rochester Downtown. Opened in 2015 the non-smoking Hilton Garden Inn has 106 contemporary rooms in a renovated six-floor historical building with an arboretum. Rooms all feature coffee/tea makers microwaves mini-fridges desks with ergonomic chairs iPod docks free Wi-Fi with remote printing flat-panel TVs with premium cable and HD channels and plush beds with Serta Suite Dreams mattresses. Some rooms have sofa beds. Work out any time of the day or night in the 24-hour fitness room and pack your suit for a swim around the indoor pool. The breakfast buffet (available for a fee) offers a wide range of hot and cold items and the restaurant also serves lunch dinner and evening room service. The hotel also has a 24-hour business center 24-hour convenience store coin-op laundry and nearby self-parking and valet parking (for a fee). The Hilton Garden Inn is in downtown Rochester a half-block east of the Rochester Riverside Convention Center and one-and-a-half blocks east of the Genesee River. Blue Cross Arena is less than a half-mile southwest Frontier Field is a half-mile west and the Strong Museum is a little over a half-mile southeast. The Rochester Amtrak station is a half-mile north. If you're coming from Greater Rochester International Airport the hotel is six miles northeast.

Check-in time:15:00 Check-out time:12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Swimming Pool
Fitness Center
Business Center
Airport Shuttle
Non Smoking
Free Internet
Free Breakfast
Free Parking
Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` Restaurant ( la carte)
` Indoor pool (all year)
` Mini-market on site
` WiFi everywhere
` Heated pool
` WiFi available in all areas
` Pool towels
` Airport pick up
` Airport drop off
` Pool/beach towels
Hilton Garden Inn Rochester Downtown 155 East Main Street, Rochester, NY

Hilton Garden Inn Rochester Downtown Guest Reviews

VERY GOOD (4.2 out of 5)

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Wonderful - 4.5 out of 5

Peter Fri, 16 March 2018

Liked: Great value for the room and good arrangement with the next door garage for free parking with first floor parking spots for the hotel.
Disliked: No electric vent fan for the bath room to clear moisture from taking a shower. Also room walls (at least one) needs brighter felt dark.


Good - 3.5 out of 5

James Fri, 16 March 2018

Liked: proximity to the arena we were going to see a concert.
Disliked: we were not waited on at the Hotel restaurant. after 20 minutes of being ignored , with out getting any service. Had to have our dinner at the arena.


Poor - 0.5 out of 5

Adrienne Fri, 16 March 2018

Liked: It is updated and nice looking.
Disliked: I had to clean the tub to the jacuzzi.. The button got stuck when I was trying to get out and no maintenance available to turn it off. 11 pm at night, the desk clerk was not helpful told me to close the bathroom door to sleep. The jets were throwing water


Very Good - 4.0 out of 5

Yue Fri, 16 March 2018

Liked: tnewly renovated
Disliked: Dinner service not very friendly


Exceptional - 4.8 out of 5

Patrick Fri, 9 March 2018

Most enjoyable. The hotel was...


Good - 3.55 out of 5

Anonymous Fri, 2 March 2018


Liked: The room was quiet and the bed was comfortable. Liked having a refrigerator and a microwave. Parking was free and convenient.
Disliked: Room was fairly small. Breakfast was confusing. There's a "continental" version that's $7.50 and a full that's $11. But its unclear whether the wait staff gets some or all of each, or who serves, or do you get some yourself, or will she get anything? Seems to me for an extra $10 and include the breakfast it would be be better. Pastrami sandwich at hotel restaurant was all fat.


Exceptional - 4.8 out of 5

Anonymous Wed, 28 February 2018



Wonderful - 4.6 out of 5

Jennifer Mon, 26 February 2018

Great hotel not so great...

Liked: Staff was friendly and helpful
Disliked: Not in a very ?safe? area.


Wonderful - 4.6 out of 5

William Tue, 13 February 2018

Very satisfied

Liked: Great pillows
Disliked: Nothing


Disappointing - 2.1 out of 5

Anonymous Tue, 13 February 2018


Disliked: When checking in I wasn?t asked if I preferred any type of accommodations. Meanwhile, less than half of the hotel was booked. The amount that was going to be held on my card was not reviewed with me nor was I directed to the elevators or informed of any other accommodations the hotel had. I?m guessing I would have had to count in the internet for this. Then the breakfast staff was unprofessional and unfriendly. I felt rushed since the closing time was at 10am. The cook came over and asked if he could but the food away since they close at 10. This is extremely unprofessional. When checking out I was asked how was my stay and I continued to inform the staff of my situation with the restaurant staff he ignored my concerns and showed no type of consideration. Again unprofessional and unfriendly staff who showed me no type of concern. Will not recommended this hotel due to the staffing. I would suggest better staff training.

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