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AustraliaHilton Garden Inn Rochester Downtown Guest Reviews
Overall Average Score:
Good (3.9 out of 5)
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Ashley Sat, 10 July 2021
Pleasant
Liked: The lobby, restaurant, and common areas were very nice and updated. However our room was very obviously old. Most of the rooms are internal to the hotel and have no daylight unless you want other guests to see directly into your room.
David Mon, 5 July 2021
Exceptional
Danyel Tue, 29 June 2021
Very good
Liked: The cleanliness of the hotel
Disliked: The pool and the hotel restaurant closed too early
Maria Thu, 24 June 2021
Very good
Anonymous Fri, 18 June 2021
Pleasant
Liked: Location
Disliked: Stayed 2 nights and don?t like their room cleaning policy. Never saw any staff!!I also hated the parking garage system and I think for that room price parking should be free and breakfast should be included
Kathlyn Mon, 24 May 2021
Exceptional
Liked: Everything was very clean, nicely decorated and comfortable.
Annette Sun, 23 May 2021
Our stay was very comfy...
Dawn Sat, 22 May 2021
Nice
Liked: Location, friendly staff, comfortable
Disliked: Fridge in room was loud. No in-house services like bar/restaurant
Amelia Thu, 20 May 2021
Pretty good, but not great.
Disliked: Wish amenities reflected the pandemic. I thought I was getting breakfast and shuttle service. Wrong.
Anonymous Wed, 19 May 2021
Very good
Liked: The property was a good value in a good location.
Disliked: The first room we were given was not clean, (black mark on white duvet cover) and green gum like substance on curtains and rugs. Also it was a handicapped unit, which should have been reserved for disabled traveler.
