Hilton Garden Inn Roanoke Rapids / Carolina Crossroads

We chose this hotel due to the location. However, we could not get the temperature set in the room and there was hair from previous visitors in the bedding.

Liked: Convenient to Roanoke Rapids Theater.
Disliked: Room was hot and hvac controls did not seem to change temperature. Hair on bed covers from previous occupants.

Be sure your booking is done correctly, as they will not help you with the cancellation process with a third party booking company, if you are somehow told that you've booked two rooms. Other than that, the place was great! Clean, comfortable, easily accessible, and a great location if you're planning to see a show at the Roanoke Rapids Theater!

Liked: The hotel was clean, comfortable, and easy to get to from I-95.
Disliked: Somehow I was booked for 2 rooms and had only requested one. My email confirmation even specified that I had booked one room. What bothered me was that the hotel did nothing to help me solve this problem. The lady at the front desk informed me that I would have to contact Booking.com and get the cancellation of one of the rooms okay'd myself and then let her know it was cleared before she could cancel the room for me. I understand that my room was nonrefundable, but I clearly had only asked for and only needed one room. I felt like more should have been done on the part of the Hilton to cancel the unwanted room for me. Other than that, my stay was great!

We would recommend this hotel for anyone travelling or like us in town for a concert! The staff smiled, gave all information at check in and when we got to our room, it was amazing! The room was clean, beds comfortable, and very quiet. I would definitely stay here and recommend this to anyone!

Liked: The politeness, efficiency and kindness of the staff!
Disliked: None.

Superb

Liked: Very clean comfortable
Disliked: No face clothes to wash face

A good stay and superbly...

Liked: No time for brekkieEarly start
Disliked: Nothing major, always prefer those little soap bars much handier to use than liquid soap in the shower.x

Superb

Liked: Everything
Disliked: Nothing

Exceptional

Liked: I loved the view and the privacy away from everyone. The food was delicious. The staff was great. The place was so clean.
Disliked: I didn't like that I requested to have my room cleaned the day before I checked out. Nobody showed up to clean my room or checked to see if we needed towels, bath clothes, or trash bags.. The prices of guest food is really to expensive., the rooms are expensive enough. I think if you stay at least three nights you should get a free mail ticket for two guest to show appreciation. Overall it's a wonderful place.

Exceptional

Exceptional

Very good

Great Location

Liked: the location was great. it was very clean, the room was comfortable. the staff was very professional and kind. I was there for my 50th birthday and it was amazing.
Disliked: I couldn't stay longer

Exceptional