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AustraliaHilton Garden Inn Richmond South/Southpark Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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If you're heading to a show in Richmond but want to avoid the post-gig downtown noise, this hotel is a top pick. Located about a 30-minute drive from Richmond’s top venues, it provides a quieter retreat after the amps go dark. Late check-in is easy with the 24-hour front desk, and there's plenty of parking if you're driving in. Plus, its location just off I-95 makes it a convenient stop before or after the music.
Grab a bite without leaving the building thanks to the hotel’s on-site restaurant and bar. Room service is available for those late-night cravings, and you can enjoy breakfast the next morning without rushing out the door. While there are limited dining options within walking distance, you’ll find several spots a short drive away if you're feeling adventurous.
Want to keep the night going? While the hotel itself doesn’t host live music, it’s a short drive to Richmond’s vibrant bar and club scene. If you’re in the mood for something low-key, the hotel bar serves up drinks in a chill setting—ideal for winding down after the encore.
Some guests noted that the hotel could use a few updates in terms of decor, and while the drive to Richmond isn’t far, it’s not walkable—so plan for Uber or a designated driver. Also, the restaurant may close earlier than expected, so check hours if you're arriving late.
If you want an easy, quiet, and convenient stay outside of Richmond after catching a show, Hilton Garden Inn Richmond South/Southpark delivers the right mix of comfort and value.
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Alisha Thu, 8 May 2025
Fantastic
Liked: Breakfast should be included.
Disliked: We didn't like we had to pay for breakfast.
Charles Sun, 4 May 2025
Good
Henry Fri, 2 May 2025
Exceptional
Jon Mon, 7 April 2025
My Boo liked it, but...
Liked: Booked the King Suite with spa tub about a month before going. However, as we were checking in, we were informed that the room was no longer available due to renovations. Furthermore, the hotel no longer has jacuzzi tubs, but accommodated us with a King suite with a living room and 1.5 bathrooms. No tub, and not designed well. Lastly, the bed was way too soft. Had to go and sleep on the harder living room sofa. Recommendation is to confirm to call thr hotel to confirm reservations. Booking.com doesn't include updated information regarding your hotel reservation.
Yulonda Mon, 24 February 2025
Passable
Liked: Staff and location
Disliked: Construction. I felt that this hotel should have informed us that it was undergoing a major construction.
Brown Fri, 7 February 2025
Wrong Reservation room
Liked: Cleanliness
Disliked: They gave us a room we didn't reserve. We reserve a king suite with whirlpool. They gave us a regular standard room. We didn't stay We got our refund and left disappointed. BUT we did find what we was looking for at another Motel and we had a blast. I'm not sure if I would come back to Hilton.
Jamie Mon, 27 January 2025
Exceptional
Teresa Sun, 19 January 2025
Very disappointed
Liked: The location
Disliked: For 2 days I was without running water from 11am to 6pm. They didn't even offer any kind of room deals, discounts, Hilton points, nothing
Emil Sun, 19 January 2025
Friendly helpful staff make a...
Liked: Newly renovated floor and room was very nicely done. Tamika at the front desk greeted us with a friendly smile and reassigned a room after the app had not worked properly for checkin. She’s a real asset to the staffThank you
Kathleen Sun, 12 January 2025
Convenient hotel on Route 95!...
Liked: I used the restaurant to order meals to take to our room. Waitress/bartender was so friendly and helpful! She is a joy! Food was very good too!
Disliked: Managing the room temp was hard. The room was very warm and we had trouble making it cooler.
