Hilton Garden Inn Richmond Innsbrook Guest Reviews
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4.3 miles from Glen Allen centre |
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Jessica, Richmond Sun, 20 August 2017
Lovely staff; super close to fun bars and food; clean and modern. We would stay there again!
Disliked: Sheets didn't fit the bed! We spent all night pulling them back over the corners of the mattress. The coming and going of the charges on my bank account is difficult to manage.
Verified Hotel Guest Tue, 2 April 2024
Liked: The location
Disliked: Rude front desk clerk, the bugs in the room, and I had to clean the pool and jacuzzi before use
Furkan Tue, 26 March 2024
Exceptional
Sonda Tue, 19 March 2024
Great
Liked: There was soccer teams the week and we stayed and it was very loud in the hotel. It was disappointing that the hot tub did not work. as adults with a child, this was the main feature we look forward to when staying in hotels for her modeling weekends.
Disliked: It was not very clean. You could hear a lot of the boys running up and down the hall in the hot tub didn’t work.
Kevin Sat, 16 March 2024
Very good
James Thu, 29 February 2024
Ok
Liked: The mattress was lumpy. The room didn’t get cleaned!
Disliked: Mattress was lumpy, booking .com said Breakfast was included. But it wasn’t.
Dan Mon, 26 February 2024
I Never Promised You a...
Liked: Location, room, breakfast, staff EXCELLENT.
Wanda Mon, 26 February 2024
Details
Liked: Liked it was near shops and restaurants
Disliked: Wished the website was updated as COVID was still mentioned about mask requirements and I wish I knew that I could have brought my small dog instead of finding care
Esoterica Sun, 18 February 2024
Exceptional
Amy Thu, 8 February 2024
Exceptional
Vicki Mon, 5 February 2024
great stay!
Liked: great property. the pool was lovely. the grandchildren loved it.