Hilton Garden Inn Richmond Airport Guest Reviews
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Write a review
Payton Fri, 1 August 2025
Exceptional
Angela Sun, 27 July 2025
Exceptional
James Tue, 22 July 2025
Exceptional
Liked: Arrived evening of July 4 in a group of 5 adults, 2 teenagers, and 2 babies. Only one staff person on the desk and one person serving and cooking food at the restaurant. Both of these individuals were outstanding and the highlight of our long day of travel. Especially the young woman who cooked and served us our late dinner.
Anonymous Fri, 18 July 2025
Should have been much better...
Liked: Nice room
Disliked: No phone service w our cell phone and the keycard didnt work. We had someone had to escort to our room to enter, anytime we left. I feel like we should get a discount for this inconvience. We were there for our sons dental/ oral surgery graduation from VCU.
Franklin Mon, 7 July 2025
Passable
Liked: N/a
Disliked: N/a
Deacheca Sun, 22 June 2025
Exceptional
Liked: Location
Disliked: No free buffet for breakfast
Anonymous Mon, 9 June 2025
Ok for 1 overnight
Liked: Proximity to airport, free parking
Disliked: Benign neglect. One patron came to front desk with his ice bucket while we were checking in bcuz NONE of the ice machines were working. One Desk clerk said she'd let maintenance known but there's no way all those machines suddenly have out. The desk clerks did the best they could
Latoya Thu, 29 May 2025
Disappointing
Liked: Not much, just it being convenient location wise.
Disliked: Check-in was a little challenging being the room I was assigned someone was already in it. Very noisy! Housekeeping came to my room the day of my checkout before checkout time to clean.
Thomas Wed, 28 May 2025
The hotel was clean. The...
Liked: We booked because we knew they had a pool and hot tub
Disliked: The pool and hot tub was closed
Johnson Sat, 17 May 2025
Exceptional