Hilton Garden Inn Richmond Airport

Ok for 1 overnight

Liked: Proximity to airport, free parking
Disliked: Benign neglect. One patron came to front desk with his ice bucket while we were checking in bcuz NONE of the ice machines were working. One Desk clerk said she'd let maintenance known but there's no way all those machines suddenly have out. The desk clerks did the best they could

Disappointing

Liked: Not much, just it being convenient location wise.
Disliked: Check-in was a little challenging being the room I was assigned someone was already in it. Very noisy! Housekeeping came to my room the day of my checkout before checkout time to clean.

The hotel was clean. The...

Liked: We booked because we knew they had a pool and hot tub
Disliked: The pool and hot tub was closed

Exceptional

Superb

Bad timing meh experience

Liked: Nothing really caught my attention.
Disliked: The pool & hot tub was closed & the internet wasn't connecting due to clerical errors. They had my last name as my first name and my first as last. They couldn't comp me anything because "I went through a booking service" e.i. you.

It was my only option.

Liked: The gym was okay.
Disliked: The price was not justified for the accommodation. You can hear planes throughout the day a night. You need ear plugs.

It was decent.

Liked: The room was nice
Disliked: The food choices at the so called restaurant were minimal and expensive.

Good

Liked: Clean
Disliked: Not pool or juzzic and the breakfast was the same left overs !! It was included with my stay .