Superb

Exceptional

Beautiful facility and room with...

Liked: Our room was very large, clean and comfortable and we slept well and did not hear noise from the halls or nearby rooms.
Disliked: You will be charged $3 for a bottle of water in your room should you use it.Unfortunately, the water saving toilet in our bathroom did not "do its job" and a large amount of dirty water overflowed all over the bathroom floor and into the flooring outside the bathroom. I made a call to the front desk where I was told that the housekeeping staff would not be arriving for another hour. She did not know what to do and was the only staff person there so she said she would call us back. When she called she offered to put us in another room until check out since we were leaving that morning and we still needed to shower. In the room we were moved to, the shower fixture pulled loose somewhat from the wall when my husband used it.

Good

Exceptional

Liked: I loved that it made us feel at home.. The environment was set to where we could relax

Superb

Disappointing

Liked: Location was good and staff were nice.
Disliked: Hotel was under renovations and we were unaware. The room we booked, which was a double, was not available. We had to share a bed and we were not given a discount for the inconvenience because used Booking.com.

The experience was wonderful will...

Liked: Staff area room awesome
Disliked: The breakfast is normally made from scratch

I will never stay at...

Liked: Location
Disliked: No housekeeping-I was there for 4 nights and no clean towels, no emptying garbage cans, no clean coffee cups, no new coffee kcups. Sticker on bathroom mirror says housekeeping every other day and that didn’t happen. I went to the front desk and they handed me towels-I should not have to do that!Website says bar open Sunday-bar was closed Sunday.Breakfast was 12.99-it was awful. Mold on English muffins, stale cereal, powdered eggs were absolutely disgusting. Thank goodness there were breakfast joints close by and cheaper!Teenagers were playing with the elevator. After 5 minutes, my husband went to the front desk to complain and he was told to take the stairs!! Really??