Hilton Garden Inn Queens/Jfk Airport Guest Reviews
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1.8 miles from Jamaica centre |
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Tammy Mon, 25 March 2024
Eh for a quick stay
Liked: Proximity to airport. They should me tin its in an industrial area. Truly a hotel to spend the night coming in from a late flight or leaving early.
Disliked: Didn't answer my question in this app. Advertise shuttle, but none was available. Construction in lobby. Front desk could have used another person. Checkin line was about 10 people and no space as lobby is under construction.
Daniel Mon, 25 March 2024
Comfortable and convient, very understaffed.
Liked: The rooms were comfortable
Disliked: Arrived during advertised shuttle hours and told the shuttles wasn’t running and 4 in the afternoon. Noted it was running an hour later. Only one person on the desk, was in line for checkin for more then half an hour after traveling nearly 24 hours. Water damage in the lobby, ceiling was literally falling down. Room wasn’t cleaned and no fresh towels.
Shannon Fri, 22 March 2024
Very good
Cheyenne Thu, 21 March 2024
Overall 8/10 stay! I would...
Disliked: Tons of construction inside hotel, Breakfast not included, Original room tv wasn’t working but they quickly switched us to a new room.
Hayley Tue, 19 March 2024
Worst hotel experience to date
Ella Mon, 18 March 2024
It will be nice when...
Liked: The shuttle van drivers were very nice!
Disliked: The renovations made the ground floor rather ugly.
Lee Tue, 12 March 2024
Very good
Autumn Mon, 11 March 2024
Next time inform your patrons...
Disliked: I was never informed that I needed a parking pass and was forced to park 2 blocks away during a bad rain storm with a toddler and child.
Karen Sun, 10 March 2024
Good choice for an overnight...
Liked: Checking in took two minutes if that. Our hotel room was clean and comfortable. The shuttle to the airport was on time
Stephen Tue, 5 March 2024
Very good